2 Documents
17 All provisions 1 High severity 10 Medium severity 6 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Data Collection
5 provisions · 1 high · 3 med
Privacy Rights
3 provisions · 1 med
Data Sharing
3 provisions · 3 med
Liability Limitation
3 provisions · 2 high · 1 med
Data Usage
2 provisions · 1 high · 1 med
Data Retention
2 provisions · 2 med
Intellectual Property
1 provision · 1 med
Payment Fees
1 provision · 1 med
Account Control
1 provision · 1 med
Ai Automated
1 provision · 1 med
Quick Facts
Arbitration: Present
AI Training: Disclosed
Data Retention: Specified
Key Governance Provisions
High Limitation of Liability

For organizations relying on Duo for access control to critical systems, the financial recourse available if the service fails is capped at one year of subscription fees, which may be far less than t…

High Indemnification

The broad indemnification scope — particularly covering 'Customer Data' and 'violation of third-party rights' — means your company bears legal and financial responsibility for claims arising from how…

High Warranty Disclaimer

For enterprises using Duo as a critical security control, the complete warranty disclaimer means Duo assumes no legal responsibility if its authentication service fails to function as expected or as …

High Data Collection and Processing

Authentication data — including device fingerprints, IP addresses, and login patterns — constitutes personal data under GDPR and CCPA; how long Duo retains this data and who can access it has direct …

High Service Suspension and Termination

Because Duo MFA is often required to access business systems, an immediate suspension could lock all employees out of email, VPNs, and other critical tools — creating a severe operational disruption.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 17
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Documents

Duo Privacy

Medium

This is Cisco's privacy policy covering Duo Security products and websites, explaining what personal data Cisco collects about you when you use Duo's authentication services, visit its website, or contact …

Last updated May 5, 2026 · Privacy policy
9 provisions 1 version captured Version history →

Duo Terms of Service

Medium

This is the legal agreement between you (or your organization) and Duo Security governing your use of Duo's multi-factor authentication and identity security services. The most important thing to know …

Last updated May 5, 2026 · Terms of service
8 provisions 1 version captured Version history →

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Medium Severity Provisions (7)

View all high severity provisions → Compare Duo Security with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMA
European Union
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Duo Security documents does ConductAtlas track?

ConductAtlas tracks 2 Duo Security documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Duo Security made in the past year?

Duo Security has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Duo Security?

ConductAtlas has classified 17 provisions across Duo Security's tracked documents. 1 are rated high severity, 10 medium, and 6 low.

Can I get alerts when Duo Security changes their policies?

Yes. Watcher subscribers ($9.99/month) can add Duo Security to their watchlist and receive same-day email alerts whenever any tracked document changes.