2 Documents
17 All provisions 1 High severity 10 Medium severity 6 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
9 provisions · 7 med
Liability Limitation
5 provisions · 2 high · 2 med
Data Collection
3 provisions · 1 high · 2 med
Data Sharing
2 provisions · 2 med
Data Retention
1 provision · 1 med
Intellectual Property
1 provision · 1 med
Payment Fees
1 provision · 1 med
Account Control
1 provision · 1 med
Enforcement Actions
1 provision
Legal Jurisdiction
1 provision
Quick Facts
Data Retention: Specified
Key Governance Provisions
High Limitation of Liability

For organizations relying on Duo for access control to critical systems, the financial recourse available if the service fails is capped at one year of subscription fees, which may be far less than t…

High Indemnification

The indemnification clause allocates certain legal and financial responsibilities to the customer, establishing that the customer bears liability for losses Duo incurs related to the customer's own v…

High Warranty Disclaimer

This warranty disclaimer allocates risk by establishing that Duo makes no affirmations regarding service quality, performance, or suitability for specific uses. The provision operates to limit Duo's …

High Data Collection and Processing

The clause establishes the scope of data collection activities and clarifies Duo's role in the data processing relationship. This designation as data processor rather than controller determines the l…

High Service Suspension and Termination

This provision establishes Duo's authority to enforce compliance and protect service integrity through suspension and termination mechanisms. The clause permits immediate action without advance cure …

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 17
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Documents

Duo Privacy

Medium

This document establishes Cisco's privacy policy for Duo Security products, websites, and services, specifying categories of personal data collected including authentication logs, device identifiers, IP addresses, and usage patterns. The …

Last updated May 5, 2026 · Privacy policy
9 provisions 1 version captured Version history →

Duo Terms of Service

Medium

This agreement governs the terms under which organizations and administrators access and deploy Duo Security's multi-factor authentication and identity security services. The agreement establishes that Duo's liability for service failures, …

Last updated May 5, 2026 · Terms of service
8 provisions 1 version captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (1)

View all high severity provisions → Compare Duo Security with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMA
European Union
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Duo Security documents does ConductAtlas track?

ConductAtlas tracks 2 Duo Security documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Duo Security made in the past year?

Duo Security has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Duo Security?

ConductAtlas has classified 17 provisions across Duo Security's tracked documents. 1 are rated high severity, 10 medium, and 6 low.

Can I get alerts when Duo Security changes their policies?

Yes. Monitor subscribers ($19/month) can add Duo Security to their watchlist and receive same-day email alerts whenever any tracked document changes.