Duo Terms of Service

Duo Security's terms set out who can use its services (anyone with authority to bind their company), which rules apply depending on when a subscription started, and how renewals are handled. By accepting the terms, you confirm you have read the Cisco Privacy Statement, and you are pointed to a separate Duo Privacy Data Sheet for full details on how your data is processed. If you access Duo through a channel partner, that partner is required to give you access to all relevant terms.

These terms establish the conditions under which Duo Security provides its subscription-based services, requiring that users have authority to bind their company and its affiliates and agree to the General Terms as a precondition of use. Subscriptions originating before November 20, 2019 are governed by the Duo Service Terms and Conditions, while subsequent subscriptions—and their renewals or modifications—remain governed by these terms unless Duo Security specifies otherwise and so long as the subscriber continuously maintains the subscription. Channel partners bear an affirmative obligation to provide customers access to all relevant terms, and users are required to acknowledge having read the Cisco Privacy Statement; full data processing details are located in the separately maintained Duo Privacy Data Sheet.

Accepting these terms constitutes a representation that you have authority to bind your company and its affiliates and that you have read the Cisco Privacy Statement—both of which affect your standing under the agreement. Complete information about how Duo Security processes your data is contained in the Duo Privacy Data Sheet, a separate document you can access for that detail. If your subscription began before November 20, 2019, a different set of terms—the Duo Service Terms and Conditions—governs your subscription rather than these terms.