Cash App · Cash App Privacy Policy · View original document ↗

Children's Personal Information

Medium severity Low confidence Explicitdocumentlanguage Rare · 3 of 325 platforms
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Recent governance activity Cash App recorded 3 documented changes in the last 30 days.
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Document Record

What it is

The notice includes a section addressing children's personal information, which is standard for consumer-facing services in the United States subject to COPPA.

This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision operationalizes Cash App's compliance with the Children's Online Privacy Protection Act (COPPA) and establishes the procedural mechanism for handling inadvertent collection of children's data. The clause defines the company's data handling obligations when minors are involved and specifies remedial action upon discovery.

Interpretive note: The specific language and protections in the children's personal information section were referenced but not fully extracted in the available document text, so the adequacy of COPPA compliance described therein cannot be fully assessed.

Recent Activity

This document changed recently

Medium Apr 19, 2026

The updated policy establishes that children under 13 may use Cash App services if a parent or guardian signs up for or authorizes the account on their behalf. Previously, the policy explicitly prohibited any use by children under 13. The revised language clarifies that data deletion obligations apply when Cash App learns an account belongs to an unauthorized child under 13, but does not specify what happens to data from authorized child accounts or how parental oversight operates. A separate Privacy Notice for Children is referenced but not included in the change summary.

View change record →
Medium Apr 10, 2026

The revised policy shifts from prohibiting all children under 13 from using Cash App to permitting use when a parent or guardian explicitly authorizes or signs up for the service on the child's behalf. This creates a new lawful use path for families, but also establishes a distinction between authorized and unauthorized child accounts. The policy states that if a child under 13 operates an unauthorized account, Cash App will delete collected data upon discovery. Parents or guardians who authorize services should review the new Privacy Notice for Children for details on how child data is processed.

View change record →
Medium Mar 15, 2026

The updated terms state that children under 13 can no longer use Cash App, eliminating a path that previously existed for parents to authorize accounts on behalf of younger children. The revised language no longer references a separate Privacy Notice for Children, consolidating all child data handling disclosures into the main policy. If Cash App collects data and later learns it came from a child under 13, the policy requires deletion of that data, though the updated language broadens this obligation by removing the phrase 'for an unauthorized account', potentially extending deletion requirements beyond accounts that were never authorized.

View change record →

Consumer impact (what this means for users)

The notice includes provisions addressing children's personal information; parents or guardians who believe a minor's data has been collected through Cash App should review the children's section of the notice and contact Cash App to request deletion of that data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you are a parent or guardian and believe a child's data has been collected through Cash App, navigate to the 'Your Rights and Choices' or 'Children's Personal Information' section and submit a deletion request on the child's behalf.

How other platforms handle this

Snapchat Medium

We collect information you provide, information we get when you use our services, and information we get from third parties. Information you provide: your username, password, email address, phone number, name, birthday, and profile information... Information from the phone book on your device if you...

ClickUp Medium

We collect information you provide directly to us, such as when you create an account, use our Services, make a purchase, or contact us for support. The types of information we may collect include your name, email address, password, phone number, credit card and other payment information, and any ot...

Comcast Medium

Comcast collects information about your use of the Services, including the types of Services you purchase, how you use them, and information about your equipment and network performance. Comcast may use this information to provide and improve the Services, send you marketing communications about Com...

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▸ View Original Clause Language DOCUMENT RECORD
"
Children's Personal Information

— Excerpt from Cash App's Cash App Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: COPPA, enforced by the FTC, imposes strict requirements on the collection of personal information from children under 13, including verifiable parental consent requirements, data minimization, and deletion rights. COPPA applies to online services directed to children or with actual knowledge of collection from children under 13. The FTC has taken enforcement action against financial services applications that collected data from minors without appropriate consent mechanisms. 2) GOVERNANCE EXPOSURE: Medium. The inclusion of a children's personal information section indicates awareness of COPPA obligations, but the adequacy of the described protections depends on the specific language in that section, which was referenced but not fully extracted in the available document text. Financial services applications face heightened COPPA scrutiny if age verification mechanisms are insufficient. 3) JURISDICTION FLAGS: COPPA applies federally to all US users under 13. Several states including California (COPPA-plus protections under the California Age-Appropriate Design Code) and New York have enacted or proposed children's privacy laws that impose additional obligations beyond federal COPPA requirements. 4) CONTRACT AND VENDOR IMPLICATIONS: Service providers and vendors who process data on behalf of Cash App where children's data may be involved must be assessed for COPPA compliance. Third-party advertising partners who receive data from Cash App's platform should be contractually restricted from using that data in connection with known children's data. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should review the specific language in the children's personal information section to confirm COPPA compliance, including age verification mechanisms, parental consent procedures, and data deletion rights for minors. The California Age-Appropriate Design Code should be assessed for applicability to Cash App's services.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA violations involving children's personal information collected by online services
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cash App Privacy Policy
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 12, 2026
Record ID
CA-P-000615
Document ID
CA-D-00076
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4059d89cdc63408c5adcd690e82cb0b567a1b312f1966010d4ced9f9938b69c3
Analysis generated
May 7, 2026 06:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Privacy Policy
Record ID: CA-P-000615
Captured: 2026-05-07 06:31:37 UTC
SHA-256: 4059d89cdc63408c…
URL: https://conductatlas.com/platform/cash-app/cash-app-privacy-policy/childrens-personal-information/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cash App's Children's Personal Information clause do?

This provision operationalizes Cash App's compliance with the Children's Online Privacy Protection Act (COPPA) and establishes the procedural mechanism for handling inadvertent collection of children's data. The clause defines the company's data handling obligations when minors are involved and specifies remedial action upon discovery.

How does this clause affect you?

The notice includes provisions addressing children's personal information; parents or guardians who believe a minor's data has been collected through Cash App should review the children's section of the notice and contact Cash App to request deletion of that data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.