Cash App · Cash App Privacy Policy · View original document ↗

Biometric Data Collection

High severity High confidence Explicitdocumentlanguage Uncommon · 18 of 325 platforms
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Document Record

What it is

Cash App collects your facial scans and extracts biometric information from photographs you submit as part of identity verification. This biometric data is stored and processed alongside your Social Security number and government ID.

This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The collection of biometric data including facial scans is subject to specific state laws such as Illinois BIPA, which impose written consent, retention schedule, and prohibition-on-sale requirements that go beyond a general privacy notice disclosure.

Recent Activity

This document changed recently

Medium Apr 19, 2026

The updated policy establishes that children under 13 may use Cash App services if a parent or guardian signs up for or authorizes the account on their behalf. Previously, the policy explicitly prohi…

Medium Apr 10, 2026

The revised policy shifts from prohibiting all children under 13 from using Cash App to permitting use when a parent or guardian explicitly authorizes or signs up for the service on the child's behal…

Consumer impact (what this means for users)

The policy states that facial scans and biometric information extracted from photographs are collected for verification purposes; users in Illinois, Texas, and Washington may have additional statutory rights regarding consent to and deletion of this biometric data that are not fully addressed by this notice alone.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to the 'Your Rights and Choices' section of the Cash App Privacy Notice. Submit a data deletion request specifying biometric data. Illinois residents may also cite BIPA rights in their request.

How other platforms handle this

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Additional Identification Information, such as: Your full mailing address; date of birth; government-issued identification, including Social Security number, passport, or driver's license; and photographs, facial scan and biometric information extracted from such images for verification purposes.

— Excerpt from Cash App's Cash App Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: The explicit collection of facial scans and biometric information extracted from photographs engages the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifiers Act (CUBI), and the Washington My Health MY Data Act (to the extent biometric data constitutes health data). BIPA requires a written, informed consent prior to collection, a publicly available retention and destruction schedule, and prohibits profit from biometric data. The Illinois Attorney General and private plaintiffs have standing to bring BIPA claims. The CCPA/CPRA classifies biometric data as sensitive personal information, triggering opt-out and limitation-of-use rights enforced by the California Privacy Protection Agency. 2) GOVERNANCE EXPOSURE: High. The notice discloses biometric data collection for verification but does not articulate a BIPA-compliant separate written consent mechanism, a public retention schedule, or a destruction timeline for biometric data. This creates material litigation and regulatory exposure for users in Illinois and heightened scrutiny exposure in California. 3) JURISDICTION FLAGS: Illinois residents face the highest exposure given BIPA's private right of action. Texas and Washington residents have statutory rights under CUBI and related statutes respectively. California residents have the right to limit use of sensitive personal information under the CPRA. Users outside these states may have limited additional statutory protections beyond this notice. 4) CONTRACT AND VENDOR IMPLICATIONS: Third-party identity verification services that process biometric data on Cash App's behalf must be assessed as processors under applicable biometric statutes. Vendor contracts should confirm that biometric data is not retained beyond the stated verification purpose and is not sold or shared. Standard commercial DPA language may be insufficient for BIPA compliance without specific biometric data provisions. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit the consent mechanism currently used at the point of biometric data collection to assess whether it meets BIPA's written consent standard. A publicly available biometric data retention and destruction schedule should be evaluated. Data mapping should confirm where biometric data is stored, processed, and whether it is shared with any third party beyond the verification context stated in the notice.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data practices under the FTC Act, including misrepresentations about biometric data collection and use
    File a complaint →
  • State AG
    Illinois, Texas, California, and Washington state attorneys general have enforcement authority over biometric data statutes applicable to this provision
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cash App Privacy Policy
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 12, 2026
Record ID
CA-P-011242
Document ID
CA-D-00076
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4059d89cdc63408c5adcd690e82cb0b567a1b312f1966010d4ced9f9938b69c3
Analysis generated
May 7, 2026 06:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Privacy Policy
Record ID: CA-P-011242
Captured: 2026-05-07 06:31:37 UTC
SHA-256: 4059d89cdc63408c…
URL: https://conductatlas.com/platform/cash-app/cash-app-privacy-policy/biometric-data-collection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cash App's Biometric Data Collection clause do?

The collection of biometric data including facial scans is subject to specific state laws such as Illinois BIPA, which impose written consent, retention schedule, and prohibition-on-sale requirements that go beyond a general privacy notice disclosure.

How does this clause affect you?

The policy states that facial scans and biometric information extracted from photographs are collected for verification purposes; users in Illinois, Texas, and Washington may have additional statutory rights regarding consent to and deletion of this biometric data that are not fully addressed by this notice alone.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.