A major U.S. commercial bank providing consumer and business banking services, credit cards, mortgages, and investment products to millions of customers nationwide. The company's policies govern how customer financial data is collected and used, outline account terms and fees, and establish the contractual relationship between the bank and its account holders. These policies directly impact consumer rights, data privacy, and the costs associated with banking services.

3 Documents
23 All provisions 4 High severity 16 Medium severity 3 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Payment Fees
18 provisions · 5 high · 10 med
Privacy Rights
12 provisions · 2 high · 9 med
Data Sharing
5 provisions · 1 high · 4 med
Account Control
4 provisions · 1 high · 3 med
Consent
2 provisions · 2 med
Data Collection
2 provisions · 1 high · 1 med
Liability Limitation
2 provisions · 2 med
Policy Changes
2 provisions · 1 med
Arbitration
2 provisions · 2 high
Enforcement Actions
1 provision · 1 med
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High Sharing with Nonaffiliates for Marketing Purposes (Opt-Out Available)

This provision means your financial data can reach companies outside the Bank of America corporate family for marketing purposes unless you actively exercise your opt-out right.

High Mandatory Arbitration and Class Action Waiver

This provision significantly limits how you can pursue a legal claim against Bank of America, especially for smaller-dollar disputes where individual arbitration may be economically impractical.

High Non-Sufficient Funds (NSF) Fee

This provision establishes a fee structure that applies each time the bank processes and returns an unpaid item, creating a per-transaction cost mechanism tied to account overdraft events. The per-it…

High Overdraft Fee

This provision establishes the fee structure governing overdraft transactions and clarifies that fee incidence depends partly on customer selection of available overdraft protection services. The ope…

High Monthly Maintenance Fee and Waiver Conditions

This provision creates a fee structure with conditional waiver mechanisms, establishing the operational conditions under which account holders can avoid the recurring monthly charge. The availability…

Document Coverage
Feeschedule Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 3 Provisions tracked: 23
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Documents

Bank of America Privacy Notice

Medium

This document establishes Bank of America's policies for collecting, using, and sharing customer financial information, including Social Security numbers, account balances, transaction history, credit history, and income data. The notice …

Last updated May 5, 2026 · Privacy policy
8 provisions 2 versions captured Version history →

Bank of America Fee Schedule

Medium

This document is a Bank of America fee schedule that establishes the fees and charges applicable to deposit accounts and banking services. The schedule specifies applicable fees for account maintenance, …

Last updated May 5, 2026 · Fee schedule
1 provision 1 version captured Version history →

Bank of America Deposit Agreement

High

This document establishes the terms governing customers' use of Bank of America's digital banking services, including online banking, mobile applications, and related platforms. The agreement includes a mandatory arbitration clause …

Last updated May 5, 2026 · Terms of service
7 provisions 1 version captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (3)

View all high severity provisions → Compare Bank of America with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Related Analysis

Consumer Finance · May 6, 2026
Bank of America Added Mandatory Arbitration in 2026. Here's How to Opt Out.

Bank of America updated its Deposit Agreement to include mandatory arbitration and a class action waiver. Here's what changed, what it mean…

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Frequently Asked Questions

What Bank of America documents does ConductAtlas track?

ConductAtlas tracks 3 Bank of America documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Bank of America made in the past year?

Bank of America has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Bank of America?

ConductAtlas has classified 23 provisions across Bank of America's tracked documents. 4 are rated high severity, 16 medium, and 3 low.

Can I get alerts when Bank of America changes their policies?

Yes. Monitor subscribers ($19/month) can add Bank of America to their watchlist and receive same-day email alerts whenever any tracked document changes.