Develops large language models and AI-powered writing tools, including the Jurassic series of foundation models and applications like Wordtune for text editing and rewriting. The company's AI systems process user-generated text and writing, making their privacy and terms of service policies significant for users concerned about how their written content and personal data are handled. As an AI technology provider serving both individual consumers and enterprise clients, their policy terms affect data retention, content usage rights, and algorithmic transparency.

2 Documents
38 All provisions 7 High severity 24 Medium severity 7 Low severity
3 Changes · 12 mo
Jun 17, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

ConductAtlas User-Protection Index
Provisional · scored on 4 of 6
46.7/100
Consumer tier · provisional until more dimensions are known
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from AI21 Labs’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 46.7/100 · provisional · scored on 4 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% 80.0
Content ownership & licence weight 15% not stated
Governance Coverage
Privacy Rights
26 provisions · 11 high · 10 med
Contract Terms
24 provisions · 5 high · 9 med
Liability Limitation
17 provisions · 9 high · 8 med
Data Sharing
17 provisions · 6 high · 9 med
Acceptable Use
14 provisions · 8 high · 6 med
Data Usage
13 provisions · 1 high · 10 med
Data Collection
10 provisions · 1 high · 7 med
Intellectual Property
7 provisions · 5 high · 2 med
Other
6 provisions · 2 high · 4 med
Legal Jurisdiction
5 provisions · 3 high · 1 med
Quick Facts
Arbitration: Not stated
AI Training: Not used to train AI
Data Retention: Deleted after account closure
Class Action: Not stated
Key Governance Provisions
High Personal Data Retention Until Deletion Request

There is no fixed retention period; data persists indefinitely unless AI21 Labs acts on its own or a valid deletion request is submitted, placing the burden of data removal partly on the user.

High Geo-Localization Rules Applied Based on Country

This means AI21 Labs actively restricts Service access based on user location, and collects or infers location data to enforce those restrictions.

High CCPA Non-Discrimination Prohibitions on AI21

This provision binds AI21 Labs to non-discriminatory treatment in pricing and service delivery, subject to CCPA-defined exceptions.

High CCPA Right to Non-Discrimination

This right protects users from retaliation or differential treatment specifically triggered by their exercise of CCPA-granted privacy rights.

High CCPA Right to Deletion of Personal Information

This right extends the deletion obligation beyond AI21 Labs itself to its service providers, broadening the practical scope of data removal.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 17, 2026 Changes (12 months): 3 Documents monitored: 2 Provisions tracked: 38
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Documents

AI21 Labs Terms of Use

Medium

This document sets the rules for using AI21 Labs' website and materials. AI21 Labs owns everything it makes available, keeps no meaningful liability to you (its maximum combined obligation is …

Last updated May 5, 2026 · Terms of service
10 provisions 4 versions captured 1 significant change Version history →

AI21 Labs Privacy Policy

Medium

AI21 Labs collects everything you submit to its AI models—prompts, documents, and other content—and keeps it until it deletes the data itself or you ask it to. You have the …

Last updated May 5, 2026 · Privacy policy
10 provisions 1 version captured Version history →

Recent Changes

June 16, 2026 · AI21 Labs Terms of Use Medium

AI21 Labs updated its Terms of Service on June 16, 2026, making material changes to its cookie consent and data collection disclosures. Previously, the terms explicitly offered users the ability …

View change record →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (21)

View all high severity provisions → Compare AI21 Labs with other platforms →

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Applicable Regulations

EU AI Act
European Union
View official text ↗
California AB 2013 AI Training Data Transparency
US-CA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
ePrivacy Directive
European Union
View official text ↗
EU AI Act - High Risk Provisions
EU
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Trump Executive Order on AI Policy Framework
US
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What AI21 Labs documents does ConductAtlas track?

ConductAtlas tracks 2 AI21 Labs documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has AI21 Labs made in the past year?

AI21 Labs has made 3 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for AI21 Labs?

ConductAtlas has classified 38 provisions across AI21 Labs's tracked documents. 7 are rated high severity, 24 medium, and 7 low.

Can I get alerts when AI21 Labs changes their policies?

Yes. Monitor subscribers ($4.99/month) can add AI21 Labs to their watchlist and receive same-day email alerts whenever any tracked document changes.