The policy states that content users submit to AI21's models, including prompts, text, and uploaded documents, is collected and used to improve and develop AI21's products and services and for research, and that personal data is processed by AI systems as part of service delivery.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that user-submitted content constitutes personal data subject to collection and use for product development and research purposes. Organizations and individuals submitting sensitive or confidential content through AI21's services should evaluate whether this use is consistent with their own confidentiality obligations and applicable data protection requirements.
Under these terms, content submitted through AI21's services, including prompts and uploaded documents, may be collected and used to develop and improve AI21's AI products and conduct research. The policy states that personal data is processed by AI systems as part of service delivery.
Cross-platform context
See how other platforms handle Prompt and Content Data Collection for AI Improvement and similar clauses.
Compare across platforms →"content supplied through your interaction with our models (e.g., prompts, text, documents, and any other content and information uploaded, entered, or otherwise transmitted by you in connection with your use of the Services)... To improve, enhance and develop the Services, AI21's products and Services and to conduct research... Please note that, as part of providing our Services, the Personal Data will be processed, in whole or in part, by artificial intelligence (AI) systems.Excerpt from AI21 Labs's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision implicates GDPR legitimate interest as the stated legal basis for product improvement processing, which requires a balancing test under GDPR Article 6(1)(f) to assess whether AI21's interests override data subject …
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This provision establishes that user-submitted content constitutes personal data subject to collection and use for product development and research purposes. Organizations and individuals submitting sensitive or confidential content through AI21's services should evaluate whether this use is consistent with their own confidentiality obligations and applicable data protection requirements.
Under these terms, content submitted through AI21's services, including prompts and uploaded documents, may be collected and used to develop and improve AI21's AI products and conduct research. The policy states that personal data is processed by AI systems as part of service delivery.
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