Provision record
AI21 Labs · AI21 Labs Terms of Use · View original document ↗

Exclusion of Consequential and Indirect Damages

High confidence Common · 280 of 343 platforms
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This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Excluding these categories of damages means that losses flowing from AI21 Labs' actions — such as lost profits, lost data, or amplified harm — cannot be recovered under the Agreement.

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Interpretive note: The excerpt is truncated after item (A); additional excluded damage categories likely exist in the full clause. The ellipsis in 'IN NO EVENT SHALL AI21...' may also encompass affiliates, but that is not confirmed by the quoted language alone.

Recent Activity

This document changed recently

Medium Jun 17, 2026

The updated terms now explicitly disclose that AI21 Labs shares personal data with third parties for targeted advertising and analytics purposes. Under the revised language, users can exercise opt-out rights by toggling off sale of personal data and targeted advertising, which the terms state will stop personalized ads and third-party data sharing. The terms also reference Colorado Privacy Act rights and provide a link to exercise those rights through a legal department contact. You can use the 'Your Opt-Out Rights' toggle to opt out of personal data sale and targeted advertising.

View change record →
Medium Apr 30, 2026

The updated terms now explicitly disclose that third-party trackers collect information used for analytics and targeted advertising, and establish an opt-out mechanism for both the sale of personal data and targeted advertising. The revised language specifically references Colorado Privacy Act rights and provides a toggle to exercise these rights. You can opt out of personal data sale and targeted advertising by using the toggle provided in the cookie settings, or contact the legal department using the Exercise My Rights link for further clarification.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader cannot recover consequential, indirect, special, incidental, or punitive damages from AI21 Labs for any claim arising under or connected to the Agreement.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL AI21...BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT, FOR: (A) ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES

Excerpt from AI21 Labs's Terms of Use

Provision details

Document information
Document
AI21 Labs Terms of Use
Entity
AI21 Labs
Date stated by the document
Nov. 19, 2024
As printed in AI21 Labs’s text (version CA-V-007606), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006773, captured Sept. 11, 2026
Record ID
CA-P-043678
Document ID
CA-D-000461
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006773)
44895370f3315a2e914964e25961a9cacec2200c2b97a1d5eeb2ada33e35aeae
Analysis generated
July 9, 2026 04:42 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006773, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007606, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: AI21 Labs
Document: AI21 Labs Terms of Use
Record ID: CA-P-043678
Version: CA-V-006773
Captured: 2026-09-11 00:56:49 UTC
SHA-256: 44895370f3315a2e…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-terms-of-use/provision/CA-P-043678/exclusion-of-consequential-and-indirect-damages/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does AI21 Labs's Exclusion of Consequential and Indirect Damages clause do?

Excluding these categories of damages means that losses flowing from AI21 Labs' actions — such as lost profits, lost data, or amplified harm — cannot be recovered under the Agreement.

How does this clause affect you?

The reader cannot recover consequential, indirect, special, incidental, or punitive damages from AI21 Labs for any claim arising under or connected to the Agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with AI21 Labs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.