AI21 Labs Privacy Policy

This is AI21 Labs' privacy policy explaining how the company that makes Jamba AI models and AI Studio collects and uses your personal data, including your name, email, usage logs, and the content you submit through their AI tools. The most important thing to know is that AI21 may use the inputs you send through their API and platform to train and improve their AI models unless you opt out, which means your text prompts and queries could become part of future model development. You can submit a data deletion or access request by emailing privacy@ai21.com.

This document is AI21 Labs' Privacy Policy governing the collection, use, and disclosure of personal data from users of its website, APIs, AI Studio platform, and Jamba foundation models, operating under GDPR, CCPA, and applicable Israeli privacy law as legal bases. The policy creates obligations for AI21 to provide data access, correction, deletion, and portability rights, while imposing on users implicit consent to data collection through continued use of services. Notably, the policy permits use of user-submitted content and API inputs to improve AI models, and third-party analytics and advertising trackers (LinkedIn, Facebook, Reddit, Twitter, Google, HubSpot, Amplitude, ZoomInfo) are embedded directly in the policy page itself, indicating extensive behavioral tracking of visitors. The policy engages GDPR (Articles 6, 13, 17, 20), CCPA/CPRA (§1798.100 et seq.), Israeli Privacy Protection Law 5741-1981, and the EU AI Act given the company's foundation model offerings; material compliance considerations include cross-border data transfer mechanisms (SCCs or adequacy decisions for Israel-EU transfers) and the adequacy of consent for AI training data use.