Develops large language models and AI-powered writing tools, including the Jurassic series of foundation models and applications like Wordtune for text editing and rewriting. The company's AI systems process user-generated text and writing, making their privacy and terms of service policies significant for users concerned about how their written content and personal data are handled. As an AI technology provider serving both individual consumers and enterprise clients, their policy terms affect data retention, content usage rights, and algorithmic transparency.

2 Documents
26 All provisions 7 High severity 17 Medium severity 2 Low severity
1 Changes · 12 mo
Apr 30, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
7 provisions · 5 med
Liability Limitation
4 provisions · 2 high · 2 med
Data Sharing
3 provisions · 3 med
Data Collection
2 provisions · 1 high · 1 med
Ai Automated
2 provisions · 2 high
Content Moderation
1 provision · 1 med
Age Restriction
1 provision · 1 med
Cross Border
1 provision · 1 med
Data Retention
1 provision · 1 med
Legal Jurisdiction
1 provision · 1 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Termination Without Notice

Developers and businesses that have built products or workflows dependent on AI21's API face the risk of sudden, unannounced service disruption with no guaranteed notice period or transition time.

High Aggregate Liability Cap

For developers or businesses that rely on AI21's API for production systems, a liability cap of $100 or twelve months of fees may be far below the actual cost of a service failure, data incident, or …

High Class Action Waiver and Dispute Resolution

The clause establishes a bilateral dispute resolution framework that channels all disagreements into individual arbitration proceedings, which affects how disputes are adjudicated and the procedural …

High Unilateral Service Modification and Termination

The clause establishes AI21's unilateral authority to alter service availability and user access independent of user agreement or advance notification, and disclaims liability exposure for such actio…

High Limitation of Liability Cap

The clause operates as a contractual limitation on exposure for the service provider, establishing predetermined maximum financial responsibility regardless of claim type or magnitude. This structure…

Document Coverage
Privacypolicy Termsofservice
Last change detected: Apr 30, 2026 Changes (12 months): 1 Documents monitored: 2 Provisions tracked: 26
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Documents

AI21 Labs Terms of Use

Medium

This document establishes the terms of service governing user access to AI21 Labs' services, including the Jamba AI model, AI21 Studio API, and related developer tools. The agreement authorizes AI21 …

Last updated May 5, 2026 · Terms of service
8 provisions 2 versions captured Version history →

AI21 Labs Privacy Policy

Medium

This document establishes AI21 Labs' data collection and processing practices for users of its website and products, including Jamba and the AI21 Playground. The policy authorizes collection of prompt content, …

Last updated May 5, 2026 · Privacy policy
8 provisions 1 version captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (6)

View all high severity provisions → Compare AI21 Labs with other platforms →

Applicable Regulations

EU AI Act
European Union
View official text ↗
California AB 2013 AI Training Data Transparency
US-CA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
ePrivacy Directive
European Union
View official text ↗
EU AI Act - High Risk Provisions
EU
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Trump Executive Order on AI Policy Framework
US
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What AI21 Labs documents does ConductAtlas track?

ConductAtlas tracks 2 AI21 Labs documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has AI21 Labs made in the past year?

AI21 Labs has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for AI21 Labs?

ConductAtlas has classified 26 provisions across AI21 Labs's tracked documents. 7 are rated high severity, 17 medium, and 2 low.

Can I get alerts when AI21 Labs changes their policies?

Yes. Monitor subscribers ($19/month) can add AI21 Labs to their watchlist and receive same-day email alerts whenever any tracked document changes.