Verizon states it does not intentionally collect personal data from children under 13 without parental consent, and will delete any such data if discovered.
This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision reflects Verizon's legal obligations under COPPA, which requires verifiable parental consent before collecting personal information from children under 13, and provides a baseline protection for families using Verizon services.
Interpretive note: The 'knowingly' standard may not address all scenarios where minor data is collected incidentally through family or household accounts, and its adequacy under COPPA depends on the specific services and account structures involved.
Parents should be aware that while Verizon states it does not knowingly collect children's data without consent, household accounts and shared devices may create situations where children's data is incidentally collected under a parent's account.
How other platforms handle this
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...
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"We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.— Excerpt from Verizon's Verizon Privacy Policy
(1) REGULATORY LANDSCAPE: This provision reflects obligations under COPPA, enforced by the FTC. COPPA requires verifiable parental consent before collecting personal information from children under 13 on services directed to children or where the operator has actual knowledge of a child's age. The FTC has enforced COPPA against telecommunications and technology companies with significant civil penalties. (2) GOVERNANCE EXPOSURE: Medium. Verizon's household account structure and family plan offerings create scenarios where minors may use services and devices associated with a parent's account, potentially resulting in incidental collection of minor-associated data. The policy's 'knowingly' qualifier limits the scope of the representation and may not address all collection scenarios. (3) JURISDICTION FLAGS: COPPA applies nationally. California's CPRA and the California Age-Appropriate Design Code Act impose additional obligations for services likely to be accessed by minors. (4) CONTRACT AND VENDOR IMPLICATIONS: Third-party advertising partners and analytics providers receiving data from Verizon should be contractually restricted from using data where there is reason to believe the user is a minor, consistent with COPPA and CAADCA requirements. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether age verification mechanisms are implemented for services that may be accessed by minors, and whether the 'knowingly' standard adequately addresses family account scenarios where minor usage is foreseeable.
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This provision reflects Verizon's legal obligations under COPPA, which requires verifiable parental consent before collecting personal information from children under 13, and provides a baseline protection for families using Verizon services.
Parents should be aware that while Verizon states it does not knowingly collect children's data without consent, household accounts and shared devices may create situations where children's data is incidentally collected under a parent's account.
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