Verizon states it does not intentionally collect personal data from children under 13 without parental consent, and will delete any such data if discovered.
This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision reflects Verizon's legal obligations under COPPA, which requires verifiable parental consent before collecting personal information from children under 13, and provides a baseline protection for families using Verizon services.
Interpretive note: The 'knowingly' standard may not address all scenarios where minor data is collected incidentally through family or household accounts, and its adequacy under COPPA depends on the specific services and account structures involved.
The updated policy removes four instances of opt-out guidance that previously directed Verizon Community users to a 'Your Privacy Choices' page. This removal eliminates a disclosed method for managing privacy preferences within that service. Verizon Community users will no longer have this specific instruction in the published policy to locate opt-out controls.
View change record →The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.
View change record →Parents should be aware that while Verizon states it does not knowingly collect children's data without consent, household accounts and shared devices may create situations where children's data is incidentally collected under a parent's account.
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"We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.Excerpt from Verizon's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision reflects obligations under COPPA, enforced by the FTC.
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This provision reflects Verizon's legal obligations under COPPA, which requires verifiable parental consent before collecting personal information from children under 13, and provides a baseline protection for families using Verizon services.
Parents should be aware that while Verizon states it does not knowingly collect children's data without consent, household accounts and shared devices may create situations where children's data is incidentally collected under a parent's account.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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