McDonald's · McDonald's Privacy Policy · View original document ↗

Children's Privacy and COPPA Compliance

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 10 of 325 platforms
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Document Record

What it is

McDonald's states that its websites and apps are not intended for children under 13 and that it will delete any data it discovers was collected from a child under that age.

This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

While this provision provides a baseline COPPA commitment, it relies on a reactive 'if we learn' standard rather than proactive age verification, which may leave gaps in practice for a brand with significant appeal to children.

Interpretive note: The 'not directed to children' standard under COPPA depends on a totality-of-circumstances analysis including the platform's content, advertising, and audience composition; the policy's assertion alone does not resolve whether the service meets this standard in practice.

Consumer impact (what this means for users)

Parents should be aware that McDonald's digital services are officially not designed for children under 13, but the policy does not describe proactive age-gating mechanisms, meaning parental oversight of children's use of the McDonald's app or website remains important.

How other platforms handle this

T-Mobile Medium

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...

Figma Medium

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...

Waze Medium

The Waze App is not intended for use by children. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction, which may be higher, such as 16 in certain EU member states). If we become aware that we have collected...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

— Excerpt from McDonald's's McDonald's Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act, enforced by the Federal Trade Commission. COPPA applies to operators of websites or online services directed to children under 13 or that have actual knowledge they are collecting personal information from children under 13. The FTC has brought enforcement actions against companies whose services had significant child audiences even when not formally directed to children. GOVERNANCE EXPOSURE: Medium. McDonald's brand has significant appeal to children, which may create a factual basis for FTC scrutiny regarding whether its digital services are 'directed to children' under COPPA's mixed-audience standard. The policy's reliance on a reactive deletion approach rather than proactive age verification is a common industry approach but may warrant review given McDonald's consumer demographics. JURISDICTION FLAGS: COPPA applies nationally. Some states, including California under the Age-Appropriate Design Code Act, impose additional requirements for services likely to be accessed by minors, including design-level protections and data minimization obligations that go beyond COPPA's baseline. CONTRACT AND VENDOR IMPLICATIONS: Advertising partners receiving McDonald's consumer data should be contractually restricted from targeting known or likely minors. Any loyalty program or app feature accessible to minors should be assessed for compliance with both COPPA and state minor privacy laws. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the McDonald's app and loyalty program effectively implement age-gating at registration, whether the platform's audience demographics trigger COPPA's mixed-audience provisions, and whether California's Age-Appropriate Design Code Act imposes additional obligations given the brand's appeal to younger users.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs the collection of personal information from children under 13 by online services, and has jurisdiction over complaints about children's data practices
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
McDonald's Privacy Policy
Entity
McDonald's
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009436
Document ID
CA-D-00627
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
88bd88422384384992d46db5a7854db4e88b0dc6dbe1bd287201f50b20d6ff41
Analysis generated
May 8, 2026 07:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: McDonald's
Document: McDonald's Privacy Policy
Record ID: CA-P-009436
Captured: 2026-05-08 07:59:02 UTC
SHA-256: 88bd884223843849…
URL: https://conductatlas.com/platform/mcdonalds/mcdonalds-privacy-policy/childrens-privacy-and-coppa-compliance/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does McDonald's's Children's Privacy and COPPA Compliance clause do?

While this provision provides a baseline COPPA commitment, it relies on a reactive 'if we learn' standard rather than proactive age verification, which may leave gaps in practice for a brand with significant appeal to children.

How does this clause affect you?

Parents should be aware that McDonald's digital services are officially not designed for children under 13, but the policy does not describe proactive age-gating mechanisms, meaning parental oversight of children's use of the McDonald's app or website remains important.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.

Is ConductAtlas affiliated with McDonald's?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by McDonald's.