Provision record
SoFi · SoFi Terms of Service · View original document ↗

SoFi broad limitation of liability for site use

High severity High confidence Common · 280 of 352 platforms
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This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A broad exclusion of all damage categories, including direct damages, means users may be unable to recover any monetary compensation from SoFi for harms connected to SoFi Site use.

Recent Activity

This document changed recently

Medium Oct 1, 2026

The updated terms clarify that the 21-day window for deposits and SoFi Plus subscription begins the day after registration or login and ends at 11:59 p.m. E.T. on the twenty-first day, providing more precise timing than the prior language. SoFi now explicitly reserves the right to seek reimbursement from customers who violate referral program terms, and notes that such deductions may result in negative account balances. Participants should review the specific timing requirements to ensure deposits and subscriptions are completed within the stated window.

View change record →
Medium Aug 5, 2026

The updated terms raise the minimum deposit requirement to qualify for SoFi's referral bonus from $50 to $500, making the promotion substantially less accessible to new account holders with smaller initial deposits. Additionally, the terms now explicitly require that the $10/month SoFi Plus subscription payment be processed and validated by SoFi within the 21-day eligibility window, adding a processing condition beyond simply subscribing. The promotion period has been extended to August 5 – September 30, 2026, providing a longer window to participate, but the higher deposit threshold and payment validation requirement represent material changes to the bonus structure.

View change record →
Medium Jun 17, 2026

The updated terms establish detailed conduct and content standards for referral program participants. Referrers must now disclose their material connection to SoFi, avoid mass email solicitation, make only truthful and accurate claims about products, and direct potential customers to SoFi's official webpages for current rate and fee information rather than discussing specific rates or terms themselves. The terms also introduce a $10,000 annual cumulative cap on referral and welcome bonuses, require participants to complete a Form W-9 for tax reporting purposes, and establish that referral bonuses are taxable income reportable to the IRS. SoFi reserves the right to seek reimbursement for bonuses paid to customers who violate program terms, and to limit the number of times a referral link can be used. You should review the specific conduct standards and ensure compliance with disclosure and content requirements if you participate in the program.

View change record →

Consumer impact (what this means for users)

The reader may not be able to recover any damages from SoFi or its related parties for losses arising out of or connected to use of the SoFi Site.

How other platforms handle this

Grubhub Medium

IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

Venmo Medium

We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In no event shall SoFi (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the SoFi Site.

Excerpt from SoFi's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
SoFi Terms of Service
Entity
SoFi
Date stated by the document
Sept. 17, 2026
As printed in SoFi’s text (version CA-V-007496), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-007288, captured Oct. 2, 2026
Record ID
CA-P-024333
Document ID
CA-D-000105
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007288)
b10b6c433078103ba3e5ede934e85ae7bf0ba30cbf04dff19198b54179165219
Analysis generated
July 9, 2026 03:58 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007288, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007496, captured Oct. 13, 2026; this clause has not been re-checked against it.
Citation Record
Entity: SoFi
Document: SoFi Terms of Service
Record ID: CA-P-024333
Version: CA-V-007288
Captured: 2026-10-02 00:26:20 UTC
SHA-256: b10b6c433078103b…
URL: https://conductatlas.com/platform/sofi/sofi-terms-of-service/provision/CA-P-024333/sofi-broad-limitation-of-liability-for-site-use/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does SoFi's SoFi broad limitation of liability for site use clause do?

A broad exclusion of all damage categories, including direct damages, means users may be unable to recover any monetary compensation from SoFi for harms connected to SoFi Site use.

How does this clause affect you?

The reader may not be able to recover any damages from SoFi or its related parties for losses arising out of or connected to use of the SoFi Site.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.