This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A broad exclusion of all damage categories, including direct damages, means users may be unable to recover any monetary compensation from SoFi for harms connected to SoFi Site use.
The updated terms establish new restrictions on how referrers can promote SoFi products and create additional obligations for anyone participating in the referral program. Referrers must now obtain express consent before sending promotional text messages in Washington State, cannot use mass email or commercial advertising to solicit referrals, and must clearly disclose their financial relationship to SoFi in any promotion. The revised terms prohibit making claims about product outcomes, interest rates, or approval odds unless directed to official SoFi webpages, and establish a $10,000 annual cap on cumulative referral and welcome bonuses. Tax reporting obligations now apply, with SoFi reporting bonuses as miscellaneous income to the IRS on Form 1099-MISC. You can review the specific promotional campaign rules for each referral link and ensure compliance with state and platform-specific disclosure requirements before promoting.
View change record →The updated terms establish a Privacy Preference Center that provides granular cookie controls rather than requiring blanket acceptance of all tracking technologies. Previously, SoFi stated that users who did not make a selection agreed to all tracking uses; the revised terms now require users to affirmatively allow functional cookies and other tracking categories. The updated language explicitly describes that functional cookies enable enhanced site functionality and personalization, and that blocking certain cookies may impact site experience. You can now toggle cookie categories on or off individually rather than accepting or declining all tracking as a single choice.
View change record →The updated terms now explicitly require that users accept a binding Arbitration Agreement as a condition of using SoFi products and services. This means disputes—including contract disputes, regulatory claims, and other disagreements—must be resolved through individual arbitration rather than court litigation or class action lawsuits, unless otherwise prohibited by law. Additionally, SoFi's revised privacy and tracking disclosure clarifies that the company uses cookies, pixels, and other tracking technologies to collect information about user behavior and preferences, and shares this information with social media, advertising, and analytics partners. You can decline optional tracking by toggling settings in the Privacy Preference Center, but strictly necessary cookies cannot be disabled as they are required for basic site functionality.
View change record →The reader may not be able to recover any damages from SoFi or its related parties for losses arising out of or connected to use of the SoFi Site.
How other platforms handle this
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
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"In no event shall SoFi (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the SoFi Site.— Excerpt from SoFi's SoFi Terms of Service
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A broad exclusion of all damage categories, including direct damages, means users may be unable to recover any monetary compensation from SoFi for harms connected to SoFi Site use.
The reader may not be able to recover any damages from SoFi or its related parties for losses arising out of or connected to use of the SoFi Site.
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