An online food delivery marketplace that connects consumers with local restaurants, allowing users to browse menus, place orders, and arrange delivery or pickup through its platform and mobile app. The company processes personal information including location data, payment details, and order history while facilitating transactions between customers and restaurant partners. Platform policies govern user data handling practices, order fulfillment responsibilities, and the terms under which consumers can access delivery services.

2 Documents
17 All provisions 3 High severity 11 Medium severity 3 Low severity
0 Changes · 12 mo
- Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
28 provisions · 4 high · 15 med
Data Sharing
27 provisions · 10 high · 15 med
Liability Limitation
25 provisions · 13 high · 10 med
Arbitration
24 provisions · 9 high · 14 med
Data Collection
20 provisions · 8 high · 12 med
Acceptable Use
16 provisions · 6 high · 10 med
Contract Terms
13 provisions · 1 high · 8 med
Intellectual Property
12 provisions · 4 high · 8 med
Data Retention
11 provisions · 1 high · 6 med
Data Usage
10 provisions · 2 high · 8 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High One-Year Limitation Period For Claims Against Grubhub

Users who do not provide timely notice of a claim within one year permanently lose the ability to pursue that claim against Grubhub.

High Agreement Changes Effective Upon Posting

Because changes are effective upon posting, users may be bound by new terms without any prior notice or delay period.

High Aggregate Liability Cap At Six Months Payments Or $1000

The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.

High No Liability For Indirect Or Consequential Damages

Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.

High Platform Provided As Is Without Warranties

Without any warranties, users have no contractual assurance of quality, fitness, accuracy, or reliability for any aspect of the Platform or Services.

Document Coverage
Privacypolicy Termsofservice
Last change detected: - Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 17
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Documents

Grubhub Privacy Policy

Medium

When you use Grubhub, the platform automatically collects your personal identifiers, browsing history, and order activity, and may share that information with advertising networks to target you with ads across …

Last updated May 5, 2026 · Privacy policy
8 provisions 1 version captured Version history →

Grubhub Terms of Use

High

This document sets the rules for using Grubhub's food delivery platform. Grubhub can change its fees and terms at any time simply by posting updates, can terminate your account for …

Last updated May 5, 2026 · Terms of service
9 provisions 1 version captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (11)

View all high severity provisions → Compare Grubhub with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Grubhub documents does ConductAtlas track?

ConductAtlas tracks 2 Grubhub documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Grubhub made in the past year?

Grubhub has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Grubhub?

ConductAtlas has classified 17 provisions across Grubhub's tracked documents. 3 are rated high severity, 11 medium, and 3 low.

Can I get alerts when Grubhub changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Grubhub to their watchlist and receive same-day email alerts whenever any tracked document changes.