Provision record
Grubhub · Grubhub Terms of Use · View original document ↗

Class Action Waiver

High severity High confidence Explicit document language Common · 199 of 352 platforms

Key Facts · in the document’s own words

Does Grubhub require users to waive their right to participate in any class action?
“YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING AGAINST GRUBHUB, WHETHER NOW PENDING OR FILED IN THE FUTURE.”
Version CA-V-007186, captured Sept. 29, 2026 · live source ↗
Our reading, not the document’s words
Grubhub requires users to waive their right to participate as a plaintiff or class member in any class action or representative proceeding against Grubhub, whether currently pending or filed in the future.
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Document Record

What it is

The agreement requires that users and Grubhub each bring claims only on an individual basis, and prohibits participation as a plaintiff or class member in any class action or representative proceeding.

ⓘ

This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users cannot pool claims with others against Grubhub, which limits their practical ability to pursue small or complex claims that are only viable collectively.

Consumer impact (what this means for users)

Under this clause, users who proceed with arbitration or any permitted court action must do so individually and cannot join or initiate class or representative claims against Grubhub, as stated in the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Opting out of the arbitration provision also addresses the class action waiver; send written opt-out notice within 30 days of account creation as specified in the arbitration section.

How other platforms handle this

Snapchat Medium

If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions.

Airbnb Medium

the parties shall group the arbitration demands into batches of no more than 200...One arbitrator shall be appointed for each batch and shall resolve each batch as a single consolidated arbitration...

TaskRabbit Medium

If we are unable to resolve your inquiry or complaint, you may contact an independent dispute resolution body, free of charge to you. You may contact our US-based third-party dispute resolution organization, JAMS...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING AGAINST GRUBHUB, WHETHER NOW PENDING OR FILED IN THE FUTURE.

Excerpt from Grubhub's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts engage the Federal Arbitration Act and have been the subject of Supreme Court decisions including AT&T Mobility v.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Date stated by the document
Dec. 17, 2024
As printed in Grubhub’s text (version CA-V-007186), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-007186, captured Sept. 29, 2026
Record ID
CA-P-006066
Document ID
CA-D-000145
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007186)
d062d40e4ffd9cf84f139d8cb1f57bc781b6f17450111b1d162846d3fe23585c
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007186 (checked Oct. 5, 2026)
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-006066
Version: CA-V-007186
Captured: 2026-09-29 00:24:26 UTC
SHA-256: d062d40e4ffd9cf8…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-006066/class-action-waiver/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grubhub's Class Action Waiver clause do?

Users cannot pool claims with others against Grubhub, which limits their practical ability to pursue small or complex claims that are only viable collectively.

How does this clause affect you?

Under this clause, users who proceed with arbitration or any permitted court action must do so individually and cannot join or initiate class or representative claims against Grubhub, as stated in the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 199 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.