The agreement requires that users and Grubhub each bring claims only on an individual basis, and prohibits participation as a plaintiff or class member in any class action or representative proceeding.
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot pool claims with others against Grubhub, which limits their practical ability to pursue small or complex claims that are only viable collectively.
Under this clause, users who proceed with arbitration or any permitted court action must do so individually and cannot join or initiate class or representative claims against Grubhub, as stated in the agreement.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING AGAINST GRUBHUB, WHETHER NOW PENDING OR FILED IN THE FUTURE.Excerpt from Grubhub's Terms of Use
(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts engage the Federal Arbitration Act and have been the subject of Supreme Court decisions including AT&T Mobility v.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
Users cannot pool claims with others against Grubhub, which limits their practical ability to pursue small or complex claims that are only viable collectively.
Under this clause, users who proceed with arbitration or any permitted court action must do so individually and cannot join or initiate class or representative claims against Grubhub, as stated in the agreement.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.