“IN NO EVENT SHALL GRUBHUB BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF DATA...)”
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.
Interpretive note: The excerpt uses ellipses, indicating additional excluded damage categories may appear in the full clause not visible here.
The updated terms establish a new rewards program allowing users to earn Grubhub credits by making in-store purchases with linked credit cards at participating merchants. To participate, users must link an eligible card, select an offer in the Grubhub app before visiting the merchant, and use that linked card to complete a qualifying purchase. Credits earned expire 30 days after being applied to the account and can only be redeemed for future Grubhub orders on grubhub.com, seamless.com, or the Grubhub or Seamless app; they have no cash value and cannot be exchanged, transferred, or redeemed for cash. You can opt out of the program and remove your enrolled card at any time by visiting your Account, clicking on 'The Drop,' and selecting 'Manage' next to 'Linked Cards.'
View change record →Users are barred from seeking compensation from Grubhub for indirect or consequential harms, regardless of how those harms arose.
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"IN NO EVENT SHALL GRUBHUB BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF DATA...)Excerpt from Grubhub's Terms of Use
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Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.
Users are barred from seeking compensation from Grubhub for indirect or consequential harms, regardless of how those harms arose.
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