Grubhub · Grubhub Terms of Use · View original document ↗

No Liability For Indirect Or Consequential Damages

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.

Interpretive note: The excerpt uses ellipses, indicating additional excluded damage categories may appear in the full clause not visible here.

Consumer impact (what this means for users)

Users are barred from seeking compensation from Grubhub for indirect or consequential harms, regardless of how those harms arose.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL GRUBHUB BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF DATA...)

— Excerpt from Grubhub's Grubhub Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-028505
Document ID
CA-D-00145
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7704b5d9ba71aeb92f860ac239dafe95ac081deac40e207ef12adae1d1884dbe
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-028505
Captured: 2026-05-08 04:13:09 UTC
SHA-256: 7704b5d9ba71aeb9…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-028505/no-liability-for-indirect-or-consequential-damages/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grubhub's No Liability For Indirect Or Consequential Damages clause do?

Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.

How does this clause affect you?

Users are barred from seeking compensation from Grubhub for indirect or consequential harms, regardless of how those harms arose.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.