Provision record
Grubhub · Grubhub Terms of Use · View original document ↗

Aggregate Liability Cap At Six Months Payments Or $1000

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts · in the document’s own words

What is the cap on Grubhub's total aggregate liability to a user for all damages, losses, and causes of action?
“IN NO EVENT SHALL GRUBHUB'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN WARRANTY, CONTRACT, NEGLIGENCE, TORT OR ANY OTHER ACTION OF ANY TYPE EXCEED IN THE AGGREGATE (A) THE AMOUNT PAID BY YOU TO GRUBHUB OR A MERCHANT IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM, IF ANY, OR (B) $1,000 (WHICHEVER IS LESS).”
Version CA-V-007186, captured Sept. 29, 2026 · live source ↗
Our reading, not the document’s words
Grubhub caps its total aggregate liability to a user for all damages, losses, and causes of action at whichever is less: the amount the user paid to Grubhub or a Merchant in the six-month period preceding the claim, or $1,000.
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.

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Interpretive note: The excerpt uses ellipses, suggesting there may be additional conditions or qualifications in the full clause not visible here.

Consumer impact (what this means for users)

Users are limited in what they can recover from Grubhub, with recovery capped at an amount that may be significantly lower than any actual loss.

How other platforms handle this

DoorDash Medium

SUBJECT TO THE NON-EXCLUDABLE PROVISIONS AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOORDASH'S AGGREGATE LIABILITY UNDER ALL THEORIES OF LAW AND EQUITY...SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU TO DOORDASH IN THE SIX (6) MONTH PERIOD...

Venmo Medium

We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party

Datadog Medium

DATADOG ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (i) ERRORS, MISTAKES OR INACCURACIES OF DATA OR INFORMATION POSTED, DISPLAYED, PUBLISHED OR MADE AVAILABLE...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL GRUBHUB'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN WARRANTY, CONTRACT, NEGLIGENCE, TORT OR ANY OTHER ACTION OF ANY TYPE EXCEED IN THE AGGREGATE (A) THE AMOUNT PAID BY YOU TO GRUBHUB OR A MERCHANT IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM, IF ANY, OR (B) $1,000 (WHICHEVER IS LESS).

Excerpt from Grubhub's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Date stated by the document
Dec. 17, 2024
As printed in Grubhub’s text (version CA-V-007186), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-007186, captured Sept. 29, 2026
Record ID
CA-P-028511
Document ID
CA-D-000145
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007186)
d062d40e4ffd9cf84f139d8cb1f57bc781b6f17450111b1d162846d3fe23585c
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007186 (checked Oct. 6, 2026)
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-028511
Version: CA-V-007186
Captured: 2026-09-29 00:24:26 UTC
SHA-256: d062d40e4ffd9cf8…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-028511/aggregate-liability-cap-at-six-months-payments-or-1000/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grubhub's Aggregate Liability Cap At Six Months Payments Or $1000 clause do?

The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.

How does this clause affect you?

Users are limited in what they can recover from Grubhub, with recovery capped at an amount that may be significantly lower than any actual loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.