Provision record
Grubhub · Grubhub Terms of Use · View original document ↗

Aggregate Liability Cap At Six Months Payments Or $1000

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts

What is the cap on Grubhub's total aggregate liability to a user for all damages, losses, and causes of action?
Grubhub caps its total aggregate liability to a user for all damages, losses, and causes of action at whichever is less: the amount the user paid to Grubhub or a Merchant in the six-month period preceding the claim, or $1,000.
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.

Interpretive note: The excerpt uses ellipses, suggesting there may be additional conditions or qualifications in the full clause not visible here.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

Consumer impact (what this means for users)

Users are limited in what they can recover from Grubhub, with recovery capped at an amount that may be significantly lower than any actual loss.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL GRUBHUB'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION...EXCEED IN THE AGGREGATE (A) THE AMOUNT PAID BY YOU TO GRUBHUB OR A MERCHANT IN THE SIX (6) MONTH PERIOD...OR (B) $1,000 (WHICHEVER IS LESS).

Excerpt from Grubhub's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-028511
Document ID
CA-D-00145
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7704b5d9ba71aeb92f860ac239dafe95ac081deac40e207ef12adae1d1884dbe
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-028511
Captured: 2026-05-08 04:13:09 UTC
SHA-256: 7704b5d9ba71aeb9…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-028511/aggregate-liability-cap-at-six-months-payments-or-1000/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Grubhub's Aggregate Liability Cap At Six Months Payments Or $1000 clause do?

The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.

How does this clause affect you?

Users are limited in what they can recover from Grubhub, with recovery capped at an amount that may be significantly lower than any actual loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.