Provision record
eBay · eBay User Agreement · View original document ↗

AI tools used for services personalization and fraud detection

Medium severity Explicit document language Common · 217 of 352 platforms
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This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 27, 2026

The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 921 other provisions on other platforms.

How other platforms handle this

Tinder Medium

Tinder may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services.

Mailchimp Medium

This includes the use of automated, dynamic vetting and scoring analysis tools to identify and take action, as well as human review to supplement our automated abuse prevention.

Oura Medium

Some features of our Services may use third-party automated technology to provide a more personalized experience, and to give you comprehensive insights about your data.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may use artificial intelligence or AI-powered tools and products to provide and improve our Services, to offer you a customized and personalized experience, to provide you with enhanced customer service, and to support fraud detection...

Excerpt from eBay's User Agreement

Applicable regulations

GDPR
European Union
UK GDPR
United Kingdom

Provision details

Document information
Document
eBay User Agreement
Entity
eBay
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-035334
Document ID
CA-D-00255
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1aaec68b20417ba2d8c7b583b2038d855a5a9d8adeb52ad013375974a418716a
Analysis generated
May 21, 2026 03:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: eBay
Document: eBay User Agreement
Record ID: CA-P-035334
Captured: 2026-05-21 03:03:16 UTC
SHA-256: 1aaec68b20417ba2…
URL: https://conductatlas.com/platform/ebay/ebay-user-agreement/provision/CA-P-035334/ai-tools-used-for-services-personalization-and-fraud-detection/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does eBay's AI tools used for services personalization and fraud detection clause do?

The clause states: “We may use artificial intelligence or AI-powered tools and products to provide and improve our Services, to offer you a customized and personalized experience, to provide you with enhanced customer service, and to support fraud detection...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with eBay?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by eBay.