This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
No message sent through eBay's messaging platforms is private from eBay's automated scanning and analysis, including communications between individual users.
The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.
View change record →Every message a reader sends through eBay's messaging platforms is subject to automated scanning and content analysis by eBay.
How other platforms handle this
As you interact with our Website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns...by using cookies, server logs and other similar technologies.
telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.
Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.
Monitoring
eBay has changed this document before.
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"eBay's automated systems may scan and analyze the contents of every message sent through its messaging platforms (including but not limited to chat and email channels), including messages between users...— Excerpt from eBay's eBay User Agreement
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No message sent through eBay's messaging platforms is private from eBay's automated scanning and analysis, including communications between individual users.
Every message a reader sends through eBay's messaging platforms is subject to automated scanning and content analysis by eBay.
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