This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
No message sent through eBay's messaging platforms is private from eBay's automated scanning and analysis, including communications between individual users.
The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.
View change record →Every message a reader sends through eBay's messaging platforms is subject to automated scanning and content analysis by eBay.
How other platforms handle this
When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).
When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.
We use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process)...
"eBay's automated systems may scan and analyze the contents of every message sent through its messaging platforms (including but not limited to chat and email channels), including messages between users...Excerpt from eBay's User Agreement
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
No message sent through eBay's messaging platforms is private from eBay's automated scanning and analysis, including communications between individual users.
Every message a reader sends through eBay's messaging platforms is subject to automated scanning and content analysis by eBay.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by eBay.