This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The prohibition explicitly names modern AI-driven tools such as LLM-driven bots, extending the restriction beyond traditional scraping tools to cover current automation technologies.
Interpretive note: The excerpt is truncated after 'any end-to-end flow'; any further conditions or exceptions in the full clause are not reflected in the canonical claim.
The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.
View change record →The reader is prohibited from using any automated tool or agent—including AI-driven bots—to access eBay's Services.
How other platforms handle this
Don't do anything that places an unreasonably large load on our Services' infrastructure, use any robots, spiders, scrapers or other automated means to access our Services, try to interfere with the proper working of our Service or attempt to bypass any of our security measures
You will not access or attempt to access the Web Services through any automated means, including scripts or web crawlers, except through APIs or other interfaces specifically provided for this purpose.
You will not use any robots, spiders, or similar data mining, data gathering, extraction tools...to collect, gather, or copy any content or data on or related to the Service in a manner not authorized
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"use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means (including, without limitation buy-for-me agents, LLM-driven bots, or any end-to-end flow...— Excerpt from eBay's eBay User Agreement
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The prohibition explicitly names modern AI-driven tools such as LLM-driven bots, extending the restriction beyond traditional scraping tools to cover current automation technologies.
The reader is prohibited from using any automated tool or agent—including AI-driven bots—to access eBay's Services.
ConductAtlas has identified this type of provision across 111 platforms. See the full comparison.
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