This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.
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For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
If under applicable Law you have a time period to terminate your Services based on a right of withdrawal, or a cooling-off period, you may request to terminate the affected Services in accordance with applicable Law and, if applicable, receive a pro rata refund...
In the event an order form is terminated pursuant to Section 7.2 of this Agreement, on a date other than the Term End Date... You will be refunded a pro rata amount of any prepaid unused Fees inclusive of the day of termination.
"Buyers generally do not have the right to cancel an order. Buyers can request to cancel an order on eBay within the time period and as provided in our Order cancellation policy, and the seller will have 3 days to accept or decline the request.Excerpt from eBay's User Agreement
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The clause states: “Buyers generally do not have the right to cancel an order. Buyers can request to cancel an order on eBay within the time period and as provided in our Order cancellation policy, and the seller will have 3 days to accept or decline the request.”
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