Calendly updated its Terms of Use effective August 5, 2026 (detected August 7, 2026). The changes introduce a new "Limited Access Account" tier that allows individuals to access meeting recaps created by Calendly Notetaker features controlled by other customers, with recaps owned and controlled by the originating customer who can remove them at discretion. The terms also clarify the Calendly Notetaker feature description (adding "recap" alongside "summarize"), provide a direct URL link to the Data Protection Addendum, and expand the account suspension language to explicitly include Limited Access Accounts alongside Free and Paid Accounts. Additionally, the terms now state that if Calendly fails to correct non-conformance within 30 days, customers who terminate their subscription receive a pro-rated refund of unused prepaid fees.
The updated terms introduce a new Limited Access Account that allows individuals to access meeting recaps controlled by Calendly customers using the Notetaker feature. Under the revised language, recaps remain owned and controlled by the customer who created them and may be removed at their discretion. The terms also clarify that customers who terminate their subscription due to Calendly's failure to correct service non-conformance within 30 days are entitled to a pro-rated refund of prepaid, unused fees.
New account type allows access to Notetaker recaps owned by Calendly customers, with ownership and removal rights retained by the originating customer.
Clarified that customers who terminate due to Calendly's failure to correct service issues within 30 days receive pro-rated refund of unused prepaid fees.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change introduces a new account type and clarifies data ownership and refund obligations. The Limited Access Account creates a tiered access model where recaps created by paying customers remain under customer control, with termination …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004235.
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