Provision record
Calendly · Calendly Terms of Use · View original document ↗

All Fees non-cancellable and non-refundable

High severity High confidence Explicit document language Common · 224 of 352 platforms

Key Facts · in the document’s own words

Are all Fees non-cancellable and non-refundable?
“You understand that all Fees are non-cancellable and non-refundable and must be paid without offset or deduction of any kind.”
Version CA-V-006807, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Calendly requires that all Fees are non-cancellable and non-refundable and must be paid without offset or deduction of any kind.
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This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users have no right to cancel a fee obligation or recover any payment made, regardless of circumstances, and cannot reduce amounts owed by any counterclaim or deduction.

Consumer impact (what this means for users)

Once fees are owed, users must pay them in full and cannot seek a refund, cancel the obligation, or offset amounts against any other claims.

How other platforms handle this

Instacart Medium

We may charge different fees for the Services, which may change from time to time. These may include delivery fees, priority fees, service fees...Fees may also vary based on demand, order attributes, or other factors.

Mixpanel Medium

Customer agrees to pay all costs of collection, including attorney's fees and costs, on any outstanding balance.

Gumroad Medium

We reserve the right to collect indirect tax on Gumroad Fees in arrears if it is determined that Gumroad had an obligation to do so that was not realized at the time. In that case we would deduct any related tax liability from Supplier's current or future net remittances.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You understand that all Fees are non-cancellable and non-refundable and must be paid without offset or deduction of any kind.

Excerpt from Calendly's Terms of Use

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Calendly Terms of Use
Entity
Calendly
Date stated by the document
Aug. 5, 2026
As printed in Calendly’s text (version CA-V-006807), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-006807, captured Sept. 11, 2026
Record ID
CA-P-048414
Document ID
CA-D-000562
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006807)
ec786bf8ad9a19e3cda317fdf7e9f8854c4298a5be20cf567121a07bb451c2c6
Analysis generated
July 9, 2026 05:08 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006807 (checked Oct. 5, 2026)
Citation Record
Entity: Calendly
Document: Calendly Terms of Use
Record ID: CA-P-048414
Version: CA-V-006807
Captured: 2026-09-11 01:02:35 UTC
SHA-256: ec786bf8ad9a19e3…
URL: https://conductatlas.com/platform/calendly/calendly-terms-of-use/provision/CA-P-048414/all-fees-non-cancellable-and-non-refundable/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Calendly's All Fees non-cancellable and non-refundable clause do?

Users have no right to cancel a fee obligation or recover any payment made, regardless of circumstances, and cannot reduce amounts owed by any counterclaim or deduction.

How does this clause affect you?

Once fees are owed, users must pay them in full and cannot seek a refund, cancel the obligation, or offset amounts against any other claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.

Is ConductAtlas affiliated with Calendly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calendly.