This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish mandatory binding arbitration for all disputes arising from use of Amazon Services or products sold through Amazon.com, replacing the previous court-based system in King County, Washington. Under the revised agreement, consumers waive the right to sue in court, have a jury trial, or participate in class actions; disputes must be resolved individually through JAMS arbitration. Exceptions exist for small claims court (if available in your jurisdiction), intellectual property injunctions, and disputes about compliance with the pre-arbitration procedure itself. Before initiating arbitration, you must contact Amazon customer service and complete a 60-day good-faith negotiation period using a formal Claim Form.
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You agree that you are not prohibited from receiving the Services under the laws of the United States, England, Wales, Canada or other applicable jurisdiction. For example, you are not on the U.S. Treasury Department's list of Specially Designated Nationals...
Customer will comply with all applicable federal laws, regulations and rules that prohibit or restrict the export or re-export of the Platform Services or software outside the United States, and will complete all undertakings required by those laws...
Customer will not access or use any Service, Documentation, or Customization in sanctioned or embargoed regions or for any prohibited end uses, including but not limited to nuclear, chemical, or biological weapons
"You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology, and services.Excerpt from Amazon's Conditions of Use
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The clause states: “You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology, and services.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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