This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms mandate binding arbitration for all disputes arising from Amazon Services or products sold through Amazon.com, replacing the prior court-based system. Customers waive their right to sue in court, have a jury trial, or pursue class action claims; disputes will be resolved by a single arbitrator administering JAMS Streamlined Arbitration Rules. The terms require a 60-day mandatory pre-arbitration resolution process with customer service before arbitration can be initiated. Small claims court remains available as an exception if applicable in your jurisdiction, and injunctive relief in court is available only for intellectual property infringement or restraint of future law violations.
View change record →How other platforms handle this
If you send a message through your Mailchimp Inbox that may be considered a commercial or marketing communication under applicable law, you can use the Opt-out Footer to comply...
use TikTok Content...another user's content or generative AI-enabled features for commercial purposes unless permitted by TikTok USDS Joint Venture or the user, respectively...
index, frame, embed or link to the Services in a manner not authorized by us, or to collect information about users for the purpose of sending, facilitating, or encouraging unsolicited bulk or other communications
"No Amazon Service, nor any part of any Amazon Service or its contents, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Amazon.Excerpt from Amazon's Conditions of Use
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “No Amazon Service, nor any part of any Amazon Service or its contents, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Amazon.”
ConductAtlas has identified this type of provision across 283 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.