This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish mandatory binding arbitration for all disputes arising from use of Amazon Services or products sold through Amazon.com, replacing the previous court-based system in King County, Washington. Under the revised agreement, consumers waive the right to sue in court, have a jury trial, or participate in class actions; disputes must be resolved individually through JAMS arbitration. Exceptions exist for small claims court (if available in your jurisdiction), intellectual property injunctions, and disputes about compliance with the pre-arbitration procedure itself. Before initiating arbitration, you must contact Amazon customer service and complete a 60-day good-faith negotiation period using a formal Claim Form.
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You shall cooperate with us in the defense of any Claim.
Ramp will have sole control and authority to defend the claim, provided (i) Company may participate in the defense and settlement of the claim with counsel of its own choosing at its own expense.
this Section 14 states the parties' sole and exclusive remedy under this Agreement for any third-party allegations of Intellectual Property Rights infringement covered by this Section 14.
"you will indemnify Amazon for all claims resulting from content you supply.Excerpt from Amazon's Conditions of Use
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The clause states: “you will indemnify Amazon for all claims resulting from content you supply.”
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