An online marketplace that connects travelers with property owners who rent out homes, apartments, and other accommodations for short-term stays. The platform facilitates bookings and payments between hosts and guests, while also offering experiences and longer-term rental options in various markets globally. Their policies govern how personal data is collected and used during the booking process, as well as the terms that apply to both hosts and guests using the platform.

2 Documents
31 All provisions 6 High severity 23 Medium severity 2 Low severity
7 Changes · 12 mo
May 27, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
7 provisions · 1 high · 6 med
Data Sharing
5 provisions · 2 high · 3 med
Liability Limitation
4 provisions · 2 high · 2 med
Data Collection
4 provisions · 3 high · 1 med
Data Retention
3 provisions · 3 med
Content Moderation
3 provisions · 2 med
Payment Fees
2 provisions · 1 high · 1 med
Indemnification
2 provisions · 2 med
Account Control
2 provisions · 2 high
Arbitration
2 provisions · 2 high
Quick Facts
Arbitration: Mandatory
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Mandatory Arbitration and Class Action Waiver

This clause removes access to the court system for most disputes and prevents users from joining together in class actions, which are often the only practical way to pursue small individual claims ag…

High Biometric Data and Government ID Collection

Biometric data is among the most sensitive categories of personal information because it is permanent and cannot be changed if compromised; its collection is regulated by specific laws in several US …

High Account Termination and Suspension

The clause establishes Airbnb's unilateral authority to enforce compliance and manage platform risk through account suspension or termination based on its own assessment, without requiring advance no…

High Government-Issued ID and Biometric Data Collection

The clause establishes Airbnb's operational authority to process sensitive identity and biometric information as part of its verification and safety infrastructure. This defines the scope of personal…

High Law Enforcement and Government Disclosure

This clause establishes the operational scope under which Airbnb may transfer personal information to legal and governmental entities without separate user consent. It defines disclosure authority ba…

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 27, 2026 Changes (12 months): 7 Documents monitored: 2 Provisions tracked: 31
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Documents

Airbnb Terms of Service

Medium

This document establishes the terms governing user conduct on the Airbnb platform, including listing properties, booking accommodations, and executing payments. The agreement disclaims Airbnb's liability for the conduct of hosts …

Last updated May 5, 2026 · Terms of service
8 provisions 5 versions captured Version history →

Airbnb Privacy Policy

Medium

Airbnb's Privacy Policy establishes the procedures and scope for collection, use, and sharing of personal information generated through the platform, including name, payment details, location data, government-issued identification, messages, and …

Last updated May 5, 2026 · Privacy policy
8 provisions 4 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (10)

View all high severity provisions → Compare Airbnb with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
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FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Airbnb documents does ConductAtlas track?

ConductAtlas tracks 2 Airbnb documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Airbnb made in the past year?

Airbnb has made 7 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Airbnb?

ConductAtlas has classified 31 provisions across Airbnb's tracked documents. 6 are rated high severity, 23 medium, and 2 low.

Can I get alerts when Airbnb changes their policies?

Yes. Monitor subscribers ($19/month) can add Airbnb to their watchlist and receive same-day email alerts whenever any tracked document changes.