This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This waiver prevents users from pooling claims with others, which can make pursuing smaller individual claims economically impractical.
The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.
View change record →Users may not participate as a plaintiff or class member in any class action, class-wide arbitration, private attorney general action, or representative or consolidated proceeding.
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If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
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Airbnb has changed this document before.
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"we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding.— Excerpt from Airbnb's Airbnb Terms of Service
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This waiver prevents users from pooling claims with others, which can make pursuing smaller individual claims economically impractical.
Users may not participate as a plaintiff or class member in any class action, class-wide arbitration, private attorney general action, or representative or consolidated proceeding.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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