This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Sharing behavioral data with third-party advertising partners for targeted advertising may constitute a 'sale' or 'sharing' of personal information under CCPA/CPRA, triggering opt-out rights and requiring clear disclosure.
Zendesk's privacy notice affects consumers in meaningfully different ways depending on how they interact with Zendesk. Website visitors and direct Zendesk account holders are subject to Zendesk's data collection practices including cookies, analytics, and marketing tracking, while end users who interact with businesses through Zendesk-powered support tools have their data controlled by those businesses rather than Zendesk. California residents and EU/UK users have specific rights including access, deletion, and objection, but the practical ability to exercise those rights depends on whether Zendesk or the business customer is the relevant controller. You can submit a personal data rights request to Zendesk directly at their privacy portal linked from the notice, or contact privacy@zendesk.com for data processed by Zendesk as a controller.
How other platforms handle this
We may share your information with third-party advertising partners to provide you with targeted advertising. We also work with third-party analytics providers who help us understand how users interact with our Services. These third parties may use cookies, web beacons, and similar tracking technolo...
We work with third-party advertising partners to market our Products, and we share personal data with advertising networks and social media companies to serve ads. We also use analytics providers to help us understand how users interact with our Products.
We may share your personal information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your personal information with busines...
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"We use cookies, pixel tags, and similar technologies to collect information about your use of our website and to help us personalize and improve your experience. We also use this information to serve you targeted advertising on our website and on third-party websites. We may share information collected through cookies and similar technologies with our advertising and analytics partners.— Excerpt from Zendesk's Zendesk Privacy Policy
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do right now.
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Sharing behavioral data with third-party advertising partners for targeted advertising may constitute a 'sale' or 'sharing' of personal information under CCPA/CPRA, triggering opt-out rights and requiring clear disclosure.
ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.
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