The notice states that Zendesk collects identifiers, commercial records, internet activity, geolocation data, professional information, and inferences drawn from collected data, including profile inferences relating to preferences, psychological trends, and aptitudes.
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision documents the scope of personal data categories Zendesk collects as a controller, including inferred profile data, which engages CCPA/CPRA disclosure requirements and GDPR Article 13 transparency obligations.
The agreement states that Zendesk collects a defined set of data categories including identifiers, browsing and search history on Zendesk properties, geolocation data, and inferences about preferences, psychological trends, and aptitudes drawn from that data. These categories are disclosed in satisfaction of CCPA and GDPR transparency requirements.
How other platforms handle this
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to request that your data be transferred to a third party (data portability)
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"We collect the following categories of personal data: Identifiers and similar information, such as name, alias, address, phone number, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers. Commercial information, such as records of products or services purchased, obtained, or considered. Internet or other electronic network activity, such as browsing history on our websites, search history on our websites, and information regarding interactions with our websites, applications, or advertisements. Geolocation data. Professional or employment-related information. Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.Excerpt from Zendesk's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 13 (information to be provided at time of collection), CCPA and CPRA category disclosure requirements, and equivalent transparency obligations under Brazilian LGPD, Australian Privacy Act, and other …
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This provision documents the scope of personal data categories Zendesk collects as a controller, including inferred profile data, which engages CCPA/CPRA disclosure requirements and GDPR Article 13 transparency obligations.
The agreement states that Zendesk collects a defined set of data categories including identifiers, browsing and search history on Zendesk properties, geolocation data, and inferences about preferences, psychological trends, and aptitudes drawn from that data. These categories are disclosed in satisfaction of CCPA and GDPR transparency requirements.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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