Wise · Wise Terms of Use · View original document ↗

Data Collection and Privacy Practices

Medium severity Rare · 1 of 343 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational scope of Wise's data handling practices and defines the categories of recipients with whom personal information may be shared. It grounds data practices in both legal obligations and service delivery requirements, and specifies permissible uses of collected information for fraud prevention and compliance purposes.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

Consumer impact (what this means for users)

Users grant Wise broad authorization to collect and process multiple categories of personal information and to disclose that information to external parties including third-party vendors, financial institutions, and government agencies. The provision defines the permitted uses of collected data to include fraud detection, regulatory compliance, and service improvement.

How other platforms handle this

Paramount+ Medium

"By clicking 'Next', you are indicating that you have read and agree to the TERMS OF USE AND PRIVACY POLICY"

OpenAI Medium

We automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Service, we collect information about the individual web pages or products th...

Microsoft Azure Medium

Location data. Data about your device's location, which can be either precise or imprecise. For example, we collect location data using Global Navigation Satellite System (GNSS) (e.g., GPS) and data about nearby cell towers and Wi-Fi hotspots. Location can also be inferred from a device's IP address...

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▸ View Original Clause Language DOCUMENT RECORD
"
By using our services, you agree that we may collect, process, store and share your personal information, including identity documents, transaction data, device information, and location data, in accordance with our Privacy Policy. We may share your information with third-party service providers, financial institutions, regulatory authorities, and law enforcement agencies as required by law or as necessary to provide the services. We may also use your information to detect and prevent fraud, comply with our legal obligations, and improve our products and services.

— Excerpt from Wise's Wise Terms of Use

Applicable regulations

Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006564
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8481127bf25dc75b0b153a731371ea22bfa972997b761bef26935a9740913
Analysis generated
May 8, 2026 11:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-006564
Captured: 2026-05-08 11:29:25 UTC
SHA-256: 73c8481127bf25dc…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/data-collection-and-privacy-practices/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's Data Collection and Privacy Practices clause do?

This clause establishes the operational scope of Wise's data handling practices and defines the categories of recipients with whom personal information may be shared. It grounds data practices in both legal obligations and service delivery requirements, and specifies permissible uses of collected information for fraud prevention and compliance purposes.

How does this clause affect you?

Users grant Wise broad authorization to collect and process multiple categories of personal information and to disclose that information to external parties including third-party vendors, financial institutions, and government agencies. The provision defines the permitted uses of collected data to include fraud detection, regulatory compliance, and service improvement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.