Wise · Wise Terms of Use · View original document ↗

Data Collection and Privacy Practices

Medium severity Rare · 1 of 325 platforms
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Recent governance activity Wise recorded 3 documented changes in the last 30 days.
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Wise's data collection scope is extensive for a money transfer service, and sharing with third-party service providers for product improvement purposes goes beyond what is strictly necessary for processing your transactions.

Consumer impact (what this means for users)

The agreement governs how Wise handles your money, personal and financial data, and any disputes that arise, including how and when your account can be suspended or closed. The mandatory arbitration clause and class action waiver mean that if something goes wrong, you would resolve disputes individually through arbitration rather than in court or as part of a group lawsuit, which limits certain legal options. You can typically opt out of the arbitration clause by submitting a written opt-out notice to Wise within the timeframe specified in the agreement, usually 30 days of account creation.

How other platforms handle this

Stability AI Medium

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

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▸ View Original Clause Language DOCUMENT RECORD
"
By using our services, you agree that we may collect, process, store and share your personal information, including identity documents, transaction data, device information, and location data, in accordance with our Privacy Policy. We may share your information with third-party service providers, financial institutions, regulatory authorities, and law enforcement agencies as required by law or as necessary to provide the services. We may also use your information to detect and prevent fraud, comply with our legal obligations, and improve our products and services.

— Excerpt from Wise's Wise Terms of Use

Applicable regulations

Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006564
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8481127bf25dc75b0b153a731371ea22bfa972997b761bef26935a9740913
Analysis generated
May 8, 2026 11:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-006564
Captured: 2026-05-08 11:29:25 UTC
SHA-256: 73c8481127bf25dc…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/data-collection-and-privacy-practices/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's Data Collection and Privacy Practices clause do?

Wise's data collection scope is extensive for a money transfer service, and sharing with third-party service providers for product improvement purposes goes beyond what is strictly necessary for processing your transactions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.