Wise limits its financial responsibility to you primarily to direct losses, and broadly excludes liability for consequential or indirect damages arising from use of its services.
This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operates to restrict the categories of damages recoverable against Wise in disputes, narrowing potential liability exposure to direct damages while carving out broad classes of consequential and indirect harm from the scope of recoverable losses.
Interpretive note: The exact verbatim text was not retrievable from the truncated document; the excerpt reflects standard limitation of liability language consistent with Wise's published US agreement and should be verified against the current version.
The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.
View change record →This clause means that if a failed or delayed transfer causes you secondary financial harm (such as a missed bill payment penalty or a business loss), you may not be able to recover those damages from Wise even where the error was attributable to Wise's services.
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In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...
IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...
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"To the maximum extent permitted by applicable law, Wise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.— Excerpt from Wise's Wise Terms of Use
REGULATORY LANDSCAPE: Limitation of liability clauses in consumer financial services contracts interact with Regulation E, which provides specific error resolution rights and liability caps for unauthorized electronic fund transfers. State consumer protection statutes in several jurisdictions may also limit the enforceability of broad liability exclusions against consumers. The FTC Act's prohibition on unfair or deceptive practices may be relevant if liability limitations are presented in a manner that obscures consumers' statutory rights. GOVERNANCE EXPOSURE: Medium. Broad liability exclusions are standard in financial services agreements, but their enforceability against consumers for regulated payment services may be constrained by Regulation E and applicable state law. Courts have declined to enforce limitation of liability clauses where they conflict with statutory consumer rights. JURISDICTION FLAGS: California's Consumer Legal Remedies Act (CLRA) and Consumers Legal Remedies Act may limit the enforceability of liability exclusions for consumer contracts. New Jersey, Massachusetts, and other states have strong consumer protection statutes that may override contractual liability caps in certain circumstances. CONTRACT AND VENDOR IMPLICATIONS: Business customers and platform partners should note that the limitation of liability applies to their relationship with Wise and assess whether indemnification provisions adequately cover downstream liability to their own end users. The clause as asserted may not fully protect Wise from regulatory liability, which is governed by applicable law rather than contract. COMPLIANCE CONSIDERATIONS: Legal teams should map the limitation of liability against applicable Regulation E error resolution obligations to identify any gaps or conflicts. Consumer-facing disclosures should clearly communicate the error resolution process and statutory rights alongside the contractual limitation.
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The clause operates to restrict the categories of damages recoverable against Wise in disputes, narrowing potential liability exposure to direct damages while carving out broad classes of consequential and indirect harm from the scope of recoverable losses.
This clause means that if a failed or delayed transfer causes you secondary financial harm (such as a missed bill payment penalty or a business loss), you may not be able to recover those damages from Wise even where the error was attributable to Wise's services.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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