Wise can change the fees it charges you and the exchange rate it applies to currency conversions, with notice provided where legally required.
This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
As a service built around currency conversion and international transfers, changes to fees or exchange rate markups can directly and materially affect how much it costs you to send money or hold foreign currency balances.
Interpretive note: The exact verbatim fee change language was not retrievable from the truncated document; language above is consistent with Wise's known US Customer Agreement but should be confirmed against the current published version.
The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.
View change record →Current version expands from fee changes to explicit authorization for deductions from account balances, including negative balances, with ability to refuse services if insufficient funds exist.
View full change record →If Wise changes its fee schedule or exchange rate methodology, the cost of your next transfer could be higher than you paid previously, and you may only receive notice after the change has taken effect unless applicable law requires advance disclosure.
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"We may change our fees at any time. We will give you advance notice of any changes to fees where required by applicable law. The exchange rate used for currency conversion is set by Wise and may include a markup over the mid-market rate.Excerpt from Wise's Terms of Use
REGULATORY LANDSCAPE: Fee disclosure obligations for remittance transfers are governed by Regulation E (EFTA), which requires specific pre-transfer disclosures of fees and exchange rates for international remittance transfers covered by the remittance transfer rule.
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As a service built around currency conversion and international transfers, changes to fees or exchange rate markups can directly and materially affect how much it costs you to send money or hold foreign currency balances.
If Wise changes its fee schedule or exchange rate methodology, the cost of your next transfer could be higher than you paid previously, and you may only receive notice after the change has taken effect unless applicable law requires advance disclosure.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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