CA-C-002119
Wise — Wise Terms of Use
Entity
Date detected
May 15, 2026
Effective date
May 15, 2026
Severity
Direction
Neutral
Affected users
all users us users
Changes
+3 sentences added · 2 sentences modified
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Event Summary

Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts may receive funds via FedNow, that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, and that Wise may decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons. The terms also clarify that sending payments via FedNow is not currently available. This establishes finality rules for a new payment method and reserves discretionary authority for transaction screening.

MEDIUM

Consumer Impact

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

Governance Analysis

The updated terms establish new payment finality rules specific to FedNow instant transfers and reserve broad discretionary authority for Wise to block such transactions. Users receiving FedNow payments should understand that such transfers cannot be reversed after completion, creating distinct operational and dispute-handling implications compared to traditional reversible transfers. The discretionary decline authority may also affect payment reliability for users relying on FedNow as an incoming payment method.

If No Action Is Taken

FedNow transactions received to your Wise account will be final and irreversible once completed, regardless of whether you review the updated terms.

Wise may decline incoming FedNow payments at its discretion for security, compliance, or operational reasons, and the terms do not specify a notice or appeal mechanism.

Key Clauses Affected

FedNow receipt and finality

Wise accounts may receive FedNow instant payments; such transactions are final and generally cannot be canceled or reversed once completed.

FedNow decline authority

Wise reserves the right to decline any incoming FedNow transaction at its discretion for security, compliance, or operational reasons.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
6c7070383d3be07c745a187db82887bcafab24b4b99bb7b61d1c82ca54acfac3
May 5, 2026 05:57 UTC
✓ Verified
Current Version
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
May 15, 2026 00:36 UTC
✓ Verified
Change Detected
May 15, 2026 00:36 UTC
Analysis Methodology
✓ Verified
Source Document
https://wise.com/us/terms-of-use
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-C-002119
Captured: 2026-05-15 00:36:06 UTC
URL: https://conductatlas.com/change/2026-05-15-wise-wise-terms-of-use-2119/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
New obligations
Consumers Added

The terms now tell you that money sent to you via FedNow cannot be taken back and that Wise can refuse to accept such payments if they think it's necessary.

For legal and compliance teams

Institutional Analysis

Assessment

Wise has added explicit provisions governing FedNow instant payment acceptance, establishing immediate finality for such transactions and reserving unilateral decline authority. The change introduces a new payment rail with distinct operational characteristics from traditional transfers. Compliance teams should verify that customer communication, account documentation, and dispute-handling procedures reflect the irreversible nature of FedNow transactions and the scope of Wise's discretionary decline authority. Depending on jurisdiction, Unauthorized Funds Transfer Act (UFTA) or equivalent payment regulation may impose limits on finality assertions or discretionary blocking that exceed the stated terms; review applicability in primary markets.

Regulatory Exposure

US payment regulation (EFTA/Regulation E, USNB payment regulations), FDIC operating guidelines for payment system participation, state banking authorities. Regulatory exposure depends on whether FedNow's status as a Federal Reserve service carries specific compliance obligations or exemptions affecting transaction reversal, dispute resolution, or funds availability disclosures.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002119.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Wise Terms of Use
Entity
Wise
Captured
May 15, 2026
Source URL
https://wise.com/us/terms-of-use
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