Wise · Wise Terms of Use (Superseded URL) · View original document ↗

Chargeback on Money Transfer Limited to Breach or Unauthorized Use

High severity Explicitdocumentlanguage Common · 175 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 777 other provisions on other platforms.

How other platforms handle this

Calendly Medium

Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.

Synthesia Medium

In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.

Mixpanel Medium

If Mixpanel fails to correct or re-perform such material nonconforming aspects of the Application Services within a reasonable time...Customer's sole and exclusive remedy shall be to terminate the Agreement and have Mixpanel refund to Customer the pro-rata unused portion of any pre-paid fees...

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▸ View Original Clause Language DOCUMENT RECORD
"
you agree that you will only exercise this chargeback right if: (a) we have breached this Agreement; or (b) there was an unauthorized use of your payment instrument, meaning that you did not execute or authorize the payment.

— Excerpt from Wise's Wise Terms of Use (Superseded URL)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-036282
Document ID
CA-D-00265
Evidence Provenance
Source URL
https://wise.com/us/legal/terms-of-use
Wayback Machine
View archived versions →
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 21, 2026 00:40 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-036282
Captured: 2026-05-21 00:40:14 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-036282/chargeback-on-money-transfer-limited-to-breach-or-unauthorized-use/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Refunds

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Frequently Asked Questions

What does Wise's Chargeback on Money Transfer Limited to Breach or Unauthorized Use clause do?

The clause states: “you agree that you will only exercise this chargeback right if: (a) we have breached this Agreement; or (b) there was an unauthorized use of your payment instrument, meaning that you did not execute or authorize the payment.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.