“In the event of loss, claims, costs, or expenses (including reasonable legal fees) arising out of your breach of this Agreement, any applicable law or regulation...you agree to defend, compensate us and our affiliates and hold us harmless.”
This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification obligation means customers can be held financially responsible for Wise's legal costs and losses whenever a customer's breach of the Agreement or law gives rise to claims against Wise.
Interpretive note: The excerpt appears truncated after 'regulation'; there may be additional triggering conditions not visible here.
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
View change record →If a customer breaches the Agreement or applicable law or regulation, that customer is required to cover Wise's and its affiliates' resulting losses, claims, costs, and reasonable legal fees.
How other platforms handle this
Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim
This Section 10(a) will not apply to the extent that the alleged infringement arises from: ... (iii) Customer Data; (iv) Third-Party Products; (v) AI Output; or (vi) AI Input.
"In the event of loss, claims, costs, or expenses (including reasonable legal fees) arising out of your breach of this Agreement, any applicable law or regulation...you agree to defend, compensate us and our affiliates and hold us harmless.Excerpt from Wise's Terms of Use (Superseded URL)
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The indemnification obligation means customers can be held financially responsible for Wise's legal costs and losses whenever a customer's breach of the Agreement or law gives rise to claims against Wise.
If a customer breaches the Agreement or applicable law or regulation, that customer is required to cover Wise's and its affiliates' resulting losses, claims, costs, and reasonable legal fees.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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