Provision record
Wise · Wise Terms of Use (Superseded URL) · View original document ↗

Arbitration Agreement Broad Scope

High severity High confidence Explicit document language Common · 200 of 352 platforms

Key Facts · in the document’s own words

What does Wise require for all disputes or claims between the customer and Wise?
“You and we agree to arbitration for all disputes or claims between you and us, regardless of legal theory, whether based on past, present, or future events, that arise out of or relate to this Agreement...”
Version CA-V-007159, captured Sept. 26, 2026 · live source ↗
Our reading, not the document’s words
Wise requires arbitration for all disputes or claims between the customer and Wise, regardless of legal theory, whether based on past, present, or future events, that arise out of or relate to the Agreement.
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A broad arbitration requirement covering all disputes regardless of legal theory removes access to court litigation across essentially the full range of potential claims.

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Interpretive note: The excerpt is truncated and may contain additional scope language or carve-outs not visible here.

Recent Activity

This document changed recently

Medium Jul 28, 2026

The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.

View change record →

Consumer impact (what this means for users)

Customers are required to arbitrate all disputes or claims against Wise arising out of or related to the Agreement, regardless of the legal theory or timing of the underlying events.

How other platforms handle this

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

DoorDash Medium

This Arbitration Agreement will survive any termination of your relationship with DoorDash.

Airbnb Medium

you may reject the change by sending us written notice no later than 30 days of the date the change is effective...an unequivocal statement that you want to opt out of the amended Section 23.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You and we agree to arbitration for all disputes or claims between you and us, regardless of legal theory, whether based on past, present, or future events, that arise out of or relate to this Agreement...

Excerpt from Wise's Terms of Use (Superseded URL)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Date stated by the document
Sept. 25, 2026
As printed in Wise’s text (version CA-V-007159), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007159, captured Sept. 26, 2026
Record ID
CA-P-036054
Document ID
CA-D-000265
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007159)
bb68eee0fc794bdd7f1aebb7e6d94118a88e359c3e4b16ae2e7a2c5fef564df5
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007159 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-036054
Version: CA-V-007159
Captured: 2026-09-26 00:44:02 UTC
SHA-256: bb68eee0fc794bdd…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-036054/arbitration-agreement-broad-scope/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Arbitration Agreement Broad Scope clause do?

A broad arbitration requirement covering all disputes regardless of legal theory removes access to court litigation across essentially the full range of potential claims.

How does this clause affect you?

Customers are required to arbitrate all disputes or claims against Wise arising out of or related to the Agreement, regardless of the legal theory or timing of the underlying events.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.