This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A broad arbitration requirement covering all disputes regardless of legal theory removes access to court litigation across essentially the full range of potential claims.
Interpretive note: The excerpt is truncated and may contain additional scope language or carve-outs not visible here.
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
View change record →Customers are required to arbitrate all disputes or claims against Wise arising out of or related to the Agreement, regardless of the legal theory or timing of the underlying events.
How other platforms handle this
This Arbitration Agreement shall survive the expiration or termination of this Agreement and shall apply, without limitation, to all claims that arose or were asserted before the Term start date...
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
"You and we agree to arbitration for all disputes or claims between you and us, regardless of legal theory, whether based on past, present, or future events, that arise out of or relate to this Agreement...Excerpt from Wise's Terms of Use (Superseded URL)
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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A broad arbitration requirement covering all disputes regardless of legal theory removes access to court litigation across essentially the full range of potential claims.
Customers are required to arbitrate all disputes or claims against Wise arising out of or related to the Agreement, regardless of the legal theory or timing of the underlying events.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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