Provision record
Wise · Wise Terms of Use (Superseded URL) · View original document ↗

21 Days Notice for Agreement Changes Reducing Customer Rights

High severity High confidence Explicit document language Common · 291 of 352 platforms

Key Facts · in the document’s own words

Does Wise provide prior notice before implementing any change to the Agreement that reduces customer rights or increases customer responsibilities?
“If we change the Agreement in a way that reduces your rights or increases your responsibilities, we will provide you twenty-one (21) days prior notice.”
Version CA-V-007159, captured Sept. 26, 2026 · live source ↗
Our reading, not the document’s words
Wise will provide twenty-one days prior notice before implementing any change to the Agreement that reduces customer rights or increases customer responsibilities.
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 21-day notice requirement gives customers a defined window to review adverse changes and decide how to respond before those changes take effect.

Recent Activity

This document changed recently

Medium Jul 28, 2026

The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.

View change record →

Consumer impact (what this means for users)

Customers are entitled to at least 21 days of advance warning before any Agreement change that works against their interests takes effect.

How other platforms handle this

Instacart Medium

If we make changes, we will revise the date at the top of this Privacy Policy and, in the case of material changes to this Privacy Policy, we may provide you with additional notice (such as a notice posted on the Services or a message delivered to the email address that we have on file for you)...

Minecraft Medium

we'll inform you of the change before it takes effect, either by posting a notice on our website or by other reasonable means.

Perplexity AI Medium

Perplexity shall use commercially reasonable efforts to provide Customer with advanced written notice of any update that materially adversely affects Customer's rights or obligations.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we change the Agreement in a way that reduces your rights or increases your responsibilities, we will provide you twenty-one (21) days prior notice.

Excerpt from Wise's Terms of Use (Superseded URL)

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Date stated by the document
Sept. 25, 2026
As printed in Wise’s text (version CA-V-007159), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007159, captured Sept. 26, 2026
Record ID
CA-P-036387
Document ID
CA-D-000265
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007159)
bb68eee0fc794bdd7f1aebb7e6d94118a88e359c3e4b16ae2e7a2c5fef564df5
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007159 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-036387
Version: CA-V-007159
Captured: 2026-09-26 00:44:02 UTC
SHA-256: bb68eee0fc794bdd…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-036387/21-days-notice-for-agreement-changes-reducing-customer-rights/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's 21 Days Notice for Agreement Changes Reducing Customer Rights clause do?

The 21-day notice requirement gives customers a defined window to review adverse changes and decide how to respond before those changes take effect.

How does this clause affect you?

Customers are entitled to at least 21 days of advance warning before any Agreement change that works against their interests takes effect.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.