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The opt-out right is the only mechanism by which a customer can preserve access to court litigation; it is time-limited to 21 days and requires affirmative action.
Customers who do not send a rejection notice to the Notice Address within 21 days will be bound by the arbitration agreement.
How other platforms handle this
You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.
The party initiating a Dispute must give notice to the other party in writing of his or her intent to initiate an Informal Dispute Resolution Conference, which shall occur within 45 days after the other party receives such notice...
if Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company...
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"If you do not wish to arbitrate, you have 21 days to reject section 28.2 by sending a rejection notice to the Notice Address above.— Excerpt from Wise's Wise Terms of Use (Superseded URL)
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The opt-out right is the only mechanism by which a customer can preserve access to court litigation; it is time-limited to 21 days and requires affirmative action.
Customers who do not send a rejection notice to the Notice Address within 21 days will be bound by the arbitration agreement.
ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.
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