Twilio · Twilio Privacy Notice · View original document ↗

Third-Party Tracking and Behavioral Analytics

Medium severity Medium confidence Inferredfromcontext Unique · 0 of 325 platforms
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Recent governance activity Twilio recorded 6 documented changes in the last 30 days.
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The presence of multiple behavioral tracking systems means your visit to twilio.com may generate data shared with several external companies, potentially enabling cross-site advertising profiles linked to your identity.

Interpretive note: The document source confirms the presence of these tracking tools in the page code, but the full text of the privacy notice's written disclosure of these practices was not fully rendered in the provided document fragment; analysis is partially inferred from technical implementation evidence in the HTML.

Consumer impact (what this means for users)

The notice states that Twilio collects identifiers, behavioral browsing data, and device information from website visitors and shares this with advertising, analytics, and marketing service providers. For EU and UK residents, Twilio asserts legal bases including legitimate interests for certain marketing processing, which may be subject to challenge or opt-out under GDPR. You can submit data access, deletion, or opt-out requests through Twilio's privacy portal at https://privacy.twilio.com.

How other platforms handle this

Palantir Medium

We use Google Analytics, Google Tag Manager, LinkedIn Insight Tag, and other third-party analytics and advertising tools to collect information about how visitors use our website. This may include information about your device, browser, IP address, and pages visited.

American Airlines Medium

American gets this information by using technologies, including cookies, web beacons, and mobile device geolocation to provide and improve our Interactive Services and advertising, including across browsers and devices (also known as cross-device linking). This technical information may be combined ...

Progressive Medium

We and our service providers may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing behavior, device type, IP address, and interactions with our website and advertisements.

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Monitoring

Twilio has changed this document before.

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Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Twilio Privacy Notice
Entity
Twilio
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-008674
Document ID
CA-D-00252
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1e5bbf4d983ee8081c4ac6d66bb2964eb214225dcf4ded575c19b5ff3fe5f3d5
Analysis generated
May 10, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Privacy Notice
Record ID: CA-P-008674
Captured: 2026-05-10 09:42:01 UTC
SHA-256: 1e5bbf4d983ee808…
URL: https://conductatlas.com/platform/twilio/twilio-privacy-notice/third-party-tracking-and-behavioral-analytics/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Twilio's Third-Party Tracking and Behavioral Analytics clause do?

The presence of multiple behavioral tracking systems means your visit to twilio.com may generate data shared with several external companies, potentially enabling cross-site advertising profiles linked to your identity.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.