Twilio Privacy Notice

This document is Twilio's Website Privacy Notice, governing the collection, use, and disclosure of personal information from visitors to Twilio's public-facing website (twilio.com), distinct from Twilio's product-level or customer data processing agreements. The notice states that Twilio collects identifiers (name, email, phone number, company), device and browser information, IP addresses, browsing activity, cookies and tracking technologies, and inferred interests; the terms authorize use of this data for marketing communications, advertising personalization, analytics, and sharing with advertising, analytics, and business partners. The notice discloses the use of Google Tag Manager, Adobe Launch, Segment, TrustArc, and Visual Website Optimizer on the website, which collectively enable cross-site behavioral tracking and audience segmentation; the scope of third-party data sharing authorized under this framework warrants review given the breadth of tracking infrastructure deployed. The notice references GDPR, CCPA, and other regional privacy frameworks and provides region-specific rights disclosures, including opt-out mechanisms for California residents; however, the document provided is substantially the HTML shell of the page with navigation and tracking scripts, and the full substantive privacy policy text was truncated, limiting the completeness of this analysis. Compliance teams should note that the tracking infrastructure embedded in the page source (including Segment analytics, Google Tag Manager, and TrustArc consent management) is operationally active and governs consent capture mechanisms for website visitors.