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A tax preparation software platform that enables individuals and businesses to file federal and state tax returns electronically. The service processes sensitive financial information including income data, Social Security numbers, and bank account details, making privacy and data security policies critical for user protection. Terms of service govern the software licensing, fee structure, and liability limitations that affect millions of taxpayers who rely on the platform for annual tax compliance.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
Paid preparers who use TurboTax Desktop are using the software outside its permitted scope, which may affect the validity of any guarantees or the enforceability of the agreement for those users.
The guarantee covers only penalties and interest arising from calculation errors, not the underlying tax liability, which remains the user's obligation regardless of TurboTax's error.
Users who purchase Desktop add-ons have no refund option, regardless of satisfaction or other circumstances, creating a permanent financial commitment at the point of purchase.
The guarantee is time-limited to 60 days from purchase and requires following a specific process at a designated URL; missing either condition may forfeit the refund right.
Users who assume the bookkeeping service will catch financial irregularities or fraud may be left exposed; TurboTax explicitly disclaims that function.
TurboTax collects your data across its products and stores most of it in one Intuit Account — though your tax preparation data is kept separate. It uses cookies to show …
TurboTax updated its cookie and tracking technology disclosure on May 29, 2026, restructuring how it describes advertising practices. The previous version explained that TurboTax and advertising partners use cookies to …
View change record →TurboTax updated its privacy policy on May 23, 2026 to add detailed disclosure of its cookie and tracking technology practices. The updated language now explicitly describes how the company uses …
View change record →ConductAtlas tracks 2 TurboTax documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
TurboTax has made 5 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 14 provisions across TurboTax's tracked documents. 0 are rated high severity, 8 medium, and 6 low.
Yes. Monitor subscribers ($4.99/month) can add TurboTax to their watchlist and receive same-day email alerts whenever any tracked document changes.