“in no event will either Customer's or the Synthesia Extended Family's aggregate liability...exceed the total amount paid by Customer hereunder in the twelve (12) months preceding the last event giving rise to liability.”
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.
Customers cannot recover more from Synthesia than they paid over the preceding twelve months, no matter the magnitude of the loss.
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IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...
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"in no event will either Customer's or the Synthesia Extended Family's aggregate liability...exceed the total amount paid by Customer hereunder in the twelve (12) months preceding the last event giving rise to liability.Excerpt from Synthesia's Terms of Service
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The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.
Customers cannot recover more from Synthesia than they paid over the preceding twelve months, no matter the magnitude of the loss.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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