Synthesia · Synthesia Terms of Service · View original document ↗

Aggregate Liability Cap at Twelve Months Fees

High severity High confidence Explicitdocumentlanguage Common · 285 of 352 platforms
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.

Consumer impact (what this means for users)

Customers cannot recover more from Synthesia than they paid over the preceding twelve months, no matter the magnitude of the loss.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
in no event will either Customer's or the Synthesia Extended Family's aggregate liability...exceed the total amount paid by Customer hereunder in the twelve (12) months preceding the last event giving rise to liability.

— Excerpt from Synthesia's Synthesia Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046207
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046207
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046207/aggregate-liability-cap-at-twelve-months-fees/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Aggregate Liability Cap at Twelve Months Fees clause do?

The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.

How does this clause affect you?

Customers cannot recover more from Synthesia than they paid over the preceding twelve months, no matter the magnitude of the loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.