Synthesia · Synthesia Terms of Service · View original document ↗

No Consequential or Indirect Damages Liability

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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Recent governance activity Synthesia recorded 5 documented changes in the last 30 days.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The exclusion eliminates the largest categories of damages that typically arise from service failures, severely limiting recoverable losses for both parties.

Consumer impact (what this means for users)

You cannot recover lost profits, lost revenues, or any indirect, special, incidental, consequential, cover, or punitive damages from Synthesia.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL EITHER CUSTOMER OR ANY MEMBER OF THE SYNTHESIA EXTENDED FAMILY HAVE ANY LIABILITY...FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES...

— Excerpt from Synthesia's Synthesia Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046211
Document ID
CA-D-00471
Evidence Provenance
Source URL
https://www.synthesia.io/terms-of-service
Wayback Machine
View archived versions →
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046211
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046211/no-consequential-or-indirect-damages-liability/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Liability limitation

Other risks in this policy

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Frequently Asked Questions

What does Synthesia's No Consequential or Indirect Damages Liability clause do?

The exclusion eliminates the largest categories of damages that typically arise from service failures, severely limiting recoverable losses for both parties.

How does this clause affect you?

You cannot recover lost profits, lost revenues, or any indirect, special, incidental, consequential, cover, or punitive damages from Synthesia.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.