Provision record
Synthesia · Synthesia Terms of Service · View original document ↗

No AI Fine-Tuning Beyond Customer Services

Common · 211 of 343 platforms
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Mistral AI

...and (b) provide any reasonable information that is relevant to systemic risks assessment and mitigation to Mistral AI to allow Mistral AI to comply with its own obligations under the Applicable AI Laws.

Klaviyo

As between Customer and Klaviyo, and to the extent permitted by law, Customer (a) retains ownership of its Inputs and (b) owns all Outputs generated for its account. Klaviyo hereby assigns to Customer any rights it may have in such Outputs.

Hims & Hers

For example, when you communicate via the messaging platform, Hims & Hers may use AI to (i) help you make changes to your account or (ii) draft responses for customer care or for a qualified licensed healthcare professional to review.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
in no event will...the improvement or fine tuning of any artificial intelligence components unless integrated with the Services being used by Customer

Excerpt from Synthesia's Terms of Service

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Date stated by the document
Feb. 23, 2024
As printed in Synthesia’s text (version CA-V-004058), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-004058, captured June 21, 2026
Record ID
CA-P-046146
Document ID
CA-D-000471
Evidence Provenance
Source URL
https://www.synthesia.io/terms-of-service
Wayback Machine
View archived versions →
Extracted-text SHA-256 (version CA-V-004058)
3075c1e9f9edabc621ca95b78a538cd7aa0177aa06a11829c0c61b9604ebf48d
Analysis generated
July 9, 2026 04:47 UTC
Methodology
analyze_document-v2-grounded.3
Evidence
✓ Excerpt found in version CA-V-004058, captured June 21, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046146
Version: CA-V-004058
Captured: 2026-06-21 00:46:56 UTC
SHA-256: 3075c1e9f9edabc6…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046146/no-ai-fine-tuning-beyond-customer-services/
Accessed: Oct. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories
Ai automated

Other risks in this policy

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Frequently Asked Questions

What does Synthesia's No AI Fine-Tuning Beyond Customer Services clause do?

The clause states: “in no event will...the improvement or fine tuning of any artificial intelligence components unless integrated with the Services being used by Customer”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.