Synthesia · Synthesia Terms of Service · View original document ↗

Customer Owns All Customer Data

High severity High confidence Explicitdocumentlanguage Common · 250 of 352 platforms
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Recent governance activity Synthesia recorded 5 documented changes in the last 30 days.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Customer's ownership of Customer Data is confirmed as between the parties, while Synthesia's ownership of its own Services and Content is preserved.

Consumer impact (what this means for users)

You retain ownership of your Customer Data, but that ownership does not extend to Synthesia's Services components or Synthesia Content.

How other platforms handle this

Segment Medium

You grant Twilio the right to use and display your name, logo, and a description of your use case(s) on Twilio's website, in earnings releases and calls, and in marketing and promotional materials, subject to your standard trademark usage guidelines...

Mixpanel Medium

Mixpanel shall grant to Customer a worldwide, non-exclusive, non-transferable, non-sub-licensable license to use the Mixpanel Materials for Customer's internal business purposes during the Subscription Term.

Wise Medium

Wise grants you a revocable, non-exclusive, non-sublicensable, non-transferable, royalty-free limited license to access and/or make personal use of the Wise Materials and Services.

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▸ View Original Clause Language DOCUMENT RECORD
"
As between us on the one hand, and Customer and its Authorized Users on the other, Customer will own all Customer Data, but excluding the components of the Services and Synthesia Content.

— Excerpt from Synthesia's Synthesia Terms of Service

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046179
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046179
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046179/customer-owns-all-customer-data/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Customer Owns All Customer Data clause do?

The Customer's ownership of Customer Data is confirmed as between the parties, while Synthesia's ownership of its own Services and Content is preserved.

How does this clause affect you?

You retain ownership of your Customer Data, but that ownership does not extend to Synthesia's Services components or Synthesia Content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.