Provision record
Synthesia · Synthesia Terms of Service · View original document ↗

Service Suspension for Overdue Payments

High confidence Common · 220 of 343 platforms

Key Facts · in the document’s own words

When may Synthesia suspend fee-based Services?
“If any charge owed by Customer...is thirty (30) days or more overdue, we may...suspend any fee-based Services until such amounts are paid in full, provided we have given Customer ten (10) or more days' prior notice...”
Version CA-V-004058, captured June 21, 2026 · live source ↗
Our reading, not the document’s words
Synthesia may suspend fee-based Services when any charge is thirty or more days overdue, provided Synthesia has given the Customer ten or more days' prior notice.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How other platforms handle this

Booking.com

Depending on which Flight you choose, you may be charged a service fee by us and/or the Third-Party Aggregator.

Ramp

Ramp may engage in collection efforts to recover, and Company agrees to pay Ramp, any amounts owed in connection with an International Payment.

Baseten

Customer will make all payments of Fees to Baseten free and clear of, and without reduction for, any withholding taxes; any such taxes imposed on payments of Fees to Baseten will be Customer's sole responsibility...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If any charge owed by Customer...is thirty (30) days or more overdue, we may...suspend any fee-based Services until such amounts are paid in full, provided we have given Customer ten (10) or more days' prior notice...

Excerpt from Synthesia's Terms of Service

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Date stated by the document
Feb. 23, 2024
As printed in Synthesia’s text (version CA-V-004058), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-004058, captured June 21, 2026
Record ID
CA-P-046237
Document ID
CA-D-000471
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004058)
3075c1e9f9edabc621ca95b78a538cd7aa0177aa06a11829c0c61b9604ebf48d
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004058, captured June 21, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046237
Version: CA-V-004058
Captured: 2026-06-21 00:46:56 UTC
SHA-256: 3075c1e9f9edabc6…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046237/service-suspension-for-overdue-payments/
Accessed: Oct. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Synthesia's Service Suspension for Overdue Payments clause do?

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

How does this clause affect you?

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 220 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.