Synthesia · Synthesia Terms of Service · View original document ↗

Service Suspension for Overdue Payments

High severity High confidence Explicitdocumentlanguage Common · 233 of 352 platforms
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Recent governance activity Synthesia recorded 5 documented changes in the last 30 days.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

Consumer impact (what this means for users)

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How other platforms handle this

Upwork Medium

Upwork will charge Clients a Direct Contracts Fee of $49 for each active Service Contract that is designated as a Client Initiated Direct Contracts.

Minecraft Medium

Realms is a subscription service and the cost is as detailed on the applicable purchase pages and / or platform at the time of purchase

Whatnot Medium

If your Payment Method on file is declined or otherwise rejected for any authorized fee or charge, you shall have seven (7) days to provide updated information and payment.

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▸ View Original Clause Language DOCUMENT RECORD
"
If any charge owed by Customer...is thirty (30) days or more overdue, we may...suspend any fee-based Services until such amounts are paid in full, provided we have given Customer ten (10) or more days' prior notice...

— Excerpt from Synthesia's Synthesia Terms of Service

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046237
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046237
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046237/service-suspension-for-overdue-payments/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Service Suspension for Overdue Payments clause do?

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

How does this clause affect you?

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.