A real estate technology company that operates an online platform for buying, selling, and renting homes, while also providing traditional brokerage services through licensed agents. The platform allows users to search property listings, schedule tours, make offers, and access market data and home valuations. Their policies govern how personal information is collected during property searches and transactions, as well as the terms for using their online tools and agent services.

2 Documents
72 All provisions 20 High severity 41 Medium severity 11 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
8 provisions · 2 high · 5 med
Platform Discretion
6 provisions · 5 med
Data Collection
5 provisions · 2 high · 3 med
Data Sharing
5 provisions · 3 high · 2 med
Arbitration
5 provisions · 5 high
Liability Limitation
4 provisions · 2 med
Account Control
3 provisions · 3 med
Acceptable Use
3 provisions · 3 med
Data Usage
2 provisions · 2 med
Data Retention
2 provisions · 2 med
Quick Facts
Arbitration: Mandatory
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Collection of Financial Data from Home Buyers and Sellers

Loan pre-approval documents contain some of your most sensitive financial data, including income, assets, and credit information; understanding how this data is stored, shared, and retained is import…

High Sharing Personal Information with Real Estate and Advertising Partners

This means your real estate browsing behavior and account data may follow you across the internet in the form of targeted advertising, even on unrelated platforms.

High Class Action Waiver

This provision, as referenced in the Terms, establishes that users cannot pursue consolidated or representative claims against Redfin. The specific language and scope of the waiver is contained in Se…

High Mandatory Arbitration

This provision requires disputes to proceed through individual arbitration under AAA Consumer Arbitration Rules, which determines the procedural forum available to users with claims against Redfin. T…

High SMS Marketing Consent Shared with Partners and Affiliates

The clause authorizes Redfin to share SMS consent with its partners and affiliates rather than restricting consent scope to Redfin alone, expanding the set of entities permitted to contact users via …

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 72
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Documents

Redfin Privacy Policy

Medium

This document establishes Redfin's data collection, use, and disclosure practices for users accessing the real estate platform's services, including home search, agent services, and related tools. Redfin collects personal data …

Last updated May 5, 2026 · Privacy policy
8 provisions 2 versions captured Version history →

Redfin Terms of Use

Medium

This is Redfin's Terms of Use, last updated September 29, 2025, governing access to Redfin's real estate platform including property search, brokerage services, and mobile apps for users in the …

Last updated May 5, 2026 · Terms of service
8 provisions 68 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Low Severity Provisions (5)

View all high severity provisions → Compare Redfin with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Redfin documents does ConductAtlas track?

ConductAtlas tracks 2 Redfin documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Redfin made in the past year?

Redfin has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Redfin?

ConductAtlas has classified 72 provisions across Redfin's tracked documents. 20 are rated high severity, 41 medium, and 11 low.

Can I get alerts when Redfin changes their policies?

Yes. Monitor subscribers ($19/month) can add Redfin to their watchlist and receive same-day email alerts whenever any tracked document changes.