This is Redfin's privacy policy — the document that explains what personal information Redfin collects about you when you use their website or app, and how they use and share it. Redfin collects a wide range of data including your name, email, phone number, location, browsing activity, and even financial details if you're buying or selling a home, and shares some of this with partners, advertisers, and affiliated companies. California residents and users in certain other states have additional rights, including the ability to request deletion of their data or opt out of having their data sold.
Redfin's Privacy Policy (effective January 1, 2020, updated November 13, 2025) governs the collection, use, sharing, and retention of Personal Information across Redfin.com, Redfin.ca, affiliated applications, and subsidiary sites including Walkscore. The policy establishes obligations for data collection from all users (registered and unregistered), real estate clients, and marketing recipients, covering automatic data collection, geolocation, call recording, and third-party sharing. It includes dedicated sections for California residents (CCPA/CPRA compliance) and additional U.S. state privacy disclosures, granting rights including access, deletion, correction, and opt-out of data sale or sharing. Notable provisions include broad third-party data sharing with real estate partners, advertising networks, and affiliates; call recording for quality assurance; and SMS/phone consent for marketing. The policy incorporates dispute resolution terms by reference to Redfin's Terms of Use, including limitations on damages.
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